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Decameron Las Heliconias

3.5 star property
Travelers can relax by the pool, enjoy a round of mini golf, savor delicious dinners, and dance under starlit skies at this countryside retreat

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Decameron Las Heliconias offers a free breakfast buffet and a lively nightclub. Guests can enjoy mini golf, spa treatments, an outdoor pool, garden, and free WiFi in public areas, enhancing the all-inclusive experience at this countryside hotel.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Restaurant
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About this property

Decameron Las Heliconias

  • All-inclusive family-friendly hotel in the mountains
  • You can look forward to a free breakfast buffet, a nightclub, and a poolside bar at Decameron Las Heliconias. Treat yourself to a massage at Natural Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local cuisine. Enjoy the gym, as well as activities like volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as concerts and live shows and a terrace.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools and a children's pool
    • Free self parking
    • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and games
    • A 24-hour front desk, a billiards/pool table, and a banquet hall
  • Room features
  • All 94 individually furnished rooms boast perks such as laptop-friendly workspaces, in addition to amenities like safes and free bottled water.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Showers, free toiletries, and hair dryers
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks, and beverages included

Land activities

    • Fitness facilities
    • Miniature golf
    • Tennis
    • Volleyball
    • Tennis rackets

Lessons/classes/games

    • Aerobics
    • Dancing
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Decameron Las Heliconias have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is Decameron Las Heliconias pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Decameron Las Heliconias?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Decameron Las Heliconias?

Check-out is at noon.

Does Decameron Las Heliconias provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Decameron Las Heliconias?

Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, tennis, volleyball, and more.

Where is Decameron Las Heliconias located?

Located in the mountains, this family-friendly hotel is within 9 mi (15 km) of Panaca, Parque Los Arrieros, and QUIMBAYAS THEME PARK. Coffee Park and La Timid Waterfall are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

8.0

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

Reviews

Verified

10/10 Excellent

Maria Yuley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Maria Yuley

Liked: Cleanliness
Amazing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jyneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers are very nice ! Very friendly
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Yehoshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the check-in process was quick; the staff members a very corneous, nice and always sharing a smile. Finding a reservation for the dinner at the special restaurant was difficult. Also we couldn’t get reservations for lunch at the Panaca Hotel because they were only a few spots, despite we went early in the morning (bedore 7:00 am).
Stayed 2 nights in May 2024
Verified

6/10 Okay

Abraham

Liked: Cleanliness, amenities
Disliked: Staff & service
The service and the personal really poor, the service was really bad, don’t serve whit love they do like everything whit bad service
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Diana Paola

Liked: Cleanliness, staff & service, amenities
Personal amable, el hotel muy bonito, las habitaciones son un poco oscuras y al ser en madera a los que le toca el primer piso sufren por el ruido de arriba pues se escucha todo. Nosotros tuvimos que pedir cambio de habitación porque estabamos con un bebe. La comida super rica
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelentes instalaciones, muy buen servicio, personal amable En general excelente elección
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

Dairo José

Disliked: Cleanliness, staff & service

Publicidad engañosa. Me robaron

El servicio de ustedes Hotels.com es muy malo, me facturaron a mis hijas como menores de 2 años y por esto tuve que pagar más de $1 millón adicionales cuando llegue al hotel. Me robaron.
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado, con personal amable y dispuesto a atenderte. Buffets incluidos, variados y sabrosos. Tenía solo un restaurante y un bar disponible La piscina era pequeña
Stayed 3 nights in Dec 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Not as good as they offer. Very basic, nothing to entertain, play ground closed, golfito close, you can eat but not enjoy the food, can hear all from nect room, can’t rest, not ac, basic tv channels, don’t waste your money.
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las Heliconias es muy bonito, bellos jardines bien cuidados, equipo humano maravilloso y atento, muy limpias las instalaciones. Al llegar a la habitacion nos dimos cuenta que no habia aire acondicionado y realmente durante el dia hace calor y es muy húmedo. No tienen muchas habitaciones con aire, pero Andres Felipe, el botones, fue muy eficiente y nos consiguió cambiar a una habitacion con aire acondicionado, que estuvo muy buena, amplia y pudimos dormir muy bien. El equipo del desayuno muy amable y la variedad de la oferta bastante buena. El restaurante La Fonda no nos parecio tan bueno, ni el menu ni la calidad.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

NORVEY

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Lorena

Stayed 4 nights in Dec 2024
Verified

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Donaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019