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"Helpfulness of staff"

"A lovely hotel. We had a classic and could have used some drawers for unpacking and a small desk for working. But otherwise, lovely. "

"Great bar area!"

"It was a very well kept hotel with a nice dining area. Our room was very clean and modern, very nice."

"Visited the shops, Port Anticio and Restaurants in old town"

"The hotel provided a private wifi hub since the central wifi was weak lacking in our room. Very nice."

"Great convenient hotel near to the heart of Genova! Erica, Madu and Jhonny are truly wonderful staff, as they immensely helped me throughout my stay."

"Interesting location in a new area by the cruise port, easily walkable to the old town and surrounding area. Good size room and decent amenities."

"I had a comfortable stay at the Best Western Premier CHC Airport. The property itself was excellent – very clean, well-maintained, and with great facilities. The location was convenient, quiet, and offered easy parking, which I really appreciated. That said, the biggest downside was the staff and service. Unfortunately, the staff were not very friendly or welcoming, which took away from what could have been an excellent overall experience. A warmer, more attentive approach from the team would make a big difference for future guests."