"To say that the photographs of the apartment were misleading would be a misuse of the term. Totally mis-representational would be more appropriate (it was a completely different space). On arrival, there was no-one there to give us keys and no-one answered the phone when we tried repeatedly to call. Only after we hijacked one of the neighbours keys and left a message through the ski hire guy did we get a call at nearly midnight and finally got let into a room (not the one we booked). They...
"To say that the photographs of the apartment were misleading would be a misuse of the term. Totally mis-representational would be more appropriate (it was a completely different space). On arrival, there was no-one there to give us keys and no-one answered the phone when we tried repeatedly to call. Only after we hijacked one of the neighbours keys and left a message through the ski hire guy did we get a call at nearly midnight and finally got let into a room (not the one we booked). They...
"Well once I'd found the place, Hotels.com directions via linked map were incorrect and took me to the wrong location via a logging track up another mountainside some 20km away, it was lovely. Apartment was clean and modern and the views were stupendous. And the food and service at Le Petit Montagnard were beautifully authentic."
"Well once I'd found the place, Hotels.com directions via linked map were incorrect and took me to the wrong location via a logging track up another mountainside some 20km away, it was lovely. Apartment was clean and modern and the views were stupendous. And the food and service at Le Petit Montagnard were beautifully authentic."
"Cleaning and maintenance needed! Paper peeling off in the bathroom. Outside chair on the balcony was dirty and broken. Balcony covered in cobwebs. Bedroom door would not lock from inside. Bedding was clean, good towels and a good shower. Good location, great views."
"Cleaning and maintenance needed! Paper peeling off in the bathroom. Outside chair on the balcony was dirty and broken. Balcony covered in cobwebs. Bedroom door would not lock from inside. Bedding was clean, good towels and a good shower. Good location, great views."
"Great place to stay, just off the village square, right next to the Mont Blanc Hotel, and two minutes walk from Le Chamois Télécabine. A quiet, calm and convenient location - especially for getting on the first lifts. Could do with refreshing the cutlery and crockery as a couple of items missing, but that is the worst it gets. The only word of warning, make sure you order the bedding and towels beforehand as they are not included in the base price. "
"Great place to stay, just off the village square, right next to the Mont Blanc Hotel, and two minutes walk from Le Chamois Télécabine. A quiet, calm and convenient location - especially for getting on the first lifts. Could do with refreshing the cutlery and crockery as a couple of items missing, but that is the worst it gets. The only word of warning, make sure you order the bedding and towels beforehand as they are not included in the base price. "
"A l’arrivé, pas de code d’entrée ni la clé. On a du appelé plusieurs fois pour obtenir cela. 1/2h plus tard, rentée dans l’appart, surprise, le lieu n’était pas nettoyé. Il y a tu des traces de chips, poussière gris au sol, sous le lit.
J’ai immédiatement contacté, encore 1 fois, qu’il m’a dit que le lieu était nettoyé… Il ma dit qu’il nous envoie la femme de ménage lendemain mais jamais venue, on a jamais plus entendu!
Le lieu se trouve au centre de village mais le service est assez...
"A l’arrivé, pas de code d’entrée ni la clé. On a du appelé plusieurs fois pour obtenir cela. 1/2h plus tard, rentée dans l’appart, surprise, le lieu n’était pas nettoyé. Il y a tu des traces de chips, poussière gris au sol, sous le lit.
J’ai immédiatement contacté, encore 1 fois, qu’il m’a dit que le lieu était nettoyé… Il ma dit qu’il nous envoie la femme de ménage lendemain mais jamais venue, on a jamais plus entendu!
Le lieu se trouve au centre de village mais le service est assez...
"Absolutely loved our stay here, it had everything we needed, the bed was comfy, the cooking area was just the right size, and the location was perfect to the station and the centre of Chamonix we will be staying here again. "
"Absolutely loved our stay here, it had everything we needed, the bed was comfy, the cooking area was just the right size, and the location was perfect to the station and the centre of Chamonix we will be staying here again. "
"The residence is in a quiet peaceful location reached via a windy hillly road. In the 4 nights we stayed in early September, we saw, from the large windows of our rooms, clear views of the hills and mountain, starry nights, misty cloudy views and even a lightening show. All spectacular. The two rooms were spacious enough and clean to our liking, affordable, the staff friendly and Chamonix a half hour drive away.
"
"The residence is in a quiet peaceful location reached via a windy hillly road. In the 4 nights we stayed in early September, we saw, from the large windows of our rooms, clear views of the hills and mountain, starry nights, misty cloudy views and even a lightening show. All spectacular. The two rooms were spacious enough and clean to our liking, affordable, the staff friendly and Chamonix a half hour drive away.
"
"This was literally the absolute worst hotel (really, it was more like a hostel) that I have stayed in either stateside or abroad. The property only allows you to communicate with them during two short periods daily around check-in and out. Their information indicates check in is not on the property. After needing to call for clarification, we were given a separate address that led us to the same location. There is no parking at the actual hotel because of construction. You have to park down the...
"This was literally the absolute worst hotel (really, it was more like a hostel) that I have stayed in either stateside or abroad. The property only allows you to communicate with them during two short periods daily around check-in and out. Their information indicates check in is not on the property. After needing to call for clarification, we were given a separate address that led us to the same location. There is no parking at the actual hotel because of construction. You have to park down the...
"Personne ne répond au téléphone ni aux messages (email ou système internet propriétaire). Impossible d'obtenir la moindre réponse. En revanche, on est inondé d'emails automatiques. En raison des conditions meteo j'ai dû annuler ma venue, ce qui m'a permis de constater que la garantie vendue est une escroquerie de plus (impossible de la renseigner si on n'est pas sur un cas prévu à l'avance. Entre l'hotel fantôme et l'escroquerie de la garantie d'annulation, je ne passerai plus par votre site...
"Personne ne répond au téléphone ni aux messages (email ou système internet propriétaire). Impossible d'obtenir la moindre réponse. En revanche, on est inondé d'emails automatiques. En raison des conditions meteo j'ai dû annuler ma venue, ce qui m'a permis de constater que la garantie vendue est une escroquerie de plus (impossible de la renseigner si on n'est pas sur un cas prévu à l'avance. Entre l'hotel fantôme et l'escroquerie de la garantie d'annulation, je ne passerai plus par votre site...
"Huge deposit charged at check-in against cleaning of the rooms at check out. Guests were required to conduct thorough room clean including hoovering. The bedcovers, sheets and pillow cases and towels were all charged for separately which was not mentioned at the booking. Misleading advertising, very disappointing upon arrival. "
"Huge deposit charged at check-in against cleaning of the rooms at check out. Guests were required to conduct thorough room clean including hoovering. The bedcovers, sheets and pillow cases and towels were all charged for separately which was not mentioned at the booking. Misleading advertising, very disappointing upon arrival. "
"We stayed 7 days at the hotel. Its nice hotel and rooms, a little outdated and needs renovation.Also no cleaning services and bathroom shampoo included, will be great if once or 2 times a week rooms will be cleaned. Otherwise everything was good enough, close to the center and shopping area,as well to the slopes. Recommended. "
"We stayed 7 days at the hotel. Its nice hotel and rooms, a little outdated and needs renovation.Also no cleaning services and bathroom shampoo included, will be great if once or 2 times a week rooms will be cleaned. Otherwise everything was good enough, close to the center and shopping area,as well to the slopes. Recommended. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Wonderful Hotel,I really enjoyed my stay. Professional and courteous staff. Great location to the Village and slopes. Perfect for families with pool, jacuzzi and billiards. They say they speak English, but not that I saw. It was not an issue. "
"Great location for the Bossonet lifts and easy walk into the village. This was my first stay in the apartments of the complex (rather than the hotel).
The 2 bed apartment was functional and clean, albeit could do with some updating to provide more comfort.
Having said that I would stay again, due to the overall ambience and convenience.
Free and secure underground car parking was very useful. "
"This is a lovely hotel in a good location for the ski slopes (walking distance to the Bossonet lift even with skis and boots, but there is also the option of the free hotel shuttle to get down to the slopes, and then you get the village free ski bus to get back to the hotel at the end of the day if you want to).
The hotel staff stand out as being particularly good. Extremely courteous, quick to action any issues, and always someone available to help. We had an unfortunate issue with the people in the neighbouring room to ours, but the reception staff were very quick to try and sort the problem or find an alternative solution. Valet parking in the hotel's car park was beneficial and worth the 18EUR per night charge to avoid having to find a parking space outside.
Can't comment on the bar, breakfast or spa as didn't use any of these services.
Ski rental was excellent, good equipment and friendly staff member.
Rooms were very clean, with good facilities. Soundproofing between rooms is not great (we could clearly hear people in the rooms next to us) but that isn't a fault of the hotel.
Overall a very good stay, the hotel is clearly popular and also appears to be popular with families as we saw lots of children around.
Overall a very good staf"