Aralar mendilerroa / Sierra de Aralar Hotels

"Lovely Hotel with Spa! Felt Spa was a bit expensive for the quality of the facilities! Staff all very helpful & friendly. Very good comfy dog friendly hotel. Nice little touches with dog treats, beds & bowls! Excellent dining for guests. "

"All good"

"Clean and super friendly "

"Nice staff, flexible on check out, great breakfast and good value hotel bar..."

"It was what one would expect in a 4 Star hotel - with a bit of character."

"Spotless clean, bar and food available as well as petrol station with shop. Place to exercise dogs and big car park. Close to main highway and staff all helpful and friendly. Excellent customer service approach with emails prior to visit asking if they can help you in any way and a welcome message in my room written on bathroom mirror. Real value for money experience and if I could give feedback on 2 things I would improve. Put a toilet brush in bathroom as we may need to attend to marks in the toilet before maid cleans room. It stops embarrassment and better for your staff. The bed mattress was not comfy for me as I have an aging skeleton and after a week of aching was glad to return to my own bed. I appreciate everyone has a preference about beds but it was adequate. Very impressed with the staff training and the whole experience so well done management for putting customers first, it was appreciated"

"Loved the hotel location, beautiful and quiet, not far from city center. Hotel room, I booked double room and there were 2 twin beds :) overall it was great "

"Very welcoming at reception. Room clean and modern. Accessible room with good sized shower. Could maybe do with anti slip mat in shower, otherwise really good"