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Mass Plaza Hotel

3.0 star property
Days of sunshine await at this vibrant hotel with its own private beach, while nearby shops beckon with retail treasures to explore

Choose dates to view prices

Maswada Plaza Hotel, in the city center, offers a sunny retreat with a private beach, free cabanas, and sun loungers. Guests enjoy a breakfast buffet, in-room WiFi, on-site mall shopping, and coffee and tea in the lobby.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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About this property

Mass Plaza Hotel

  • Hotel in the city center
  • Take advantage of a free breakfast buffet, a beach bar, and a terrace at Mass Plaza Hotel. This hotel is a great place to bask in the sun with a nearby private beach, free beach cabanas, and sun loungers. In addition to a shopping mall on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • You'll also enjoy perks such as:
    • Outdoor pool access nearby
    • Free self parking and valet parking
    • Airport pick-up service (surcharge), an electric car charging station, and tour/ticket assistance
    • Concierge services, a 24-hour front desk, and meeting rooms
  • Room features
  • All 50 rooms have comforts such as fireplaces and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Egyptian cotton sheets and free rollaway/extra beds
    • Rainfall showers, bidets, and tubs or showers
    • 65-inch flat-screen TVs with premium channels
    • Wardrobes/closets, a personal chef, and electric kettles

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 22 2026 to March 31 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: JOD 35.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JOD 25 per room
  • Housekeeping fee: JOD 7.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, Huawei Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Mass Plaza Hotel have a pool?

Yes, this property has outdoor pool access.

Is Mass Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Mass Plaza Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mass Plaza Hotel?

Check-out is at noon.

Does Mass Plaza Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of JOD 25 per room applies.

Where is Mass Plaza Hotel located?

With direct access to the beach, this Aqaba hotel is in the city center and within a 15-minute walk of Sharif Hussein bin Ali Mosque, Palm Beach, and Early Islamic Ayla. Al-Hafayer Beach and Aqaba Fort are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.6

Cleanliness

10

Location

7.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 21 out of 50 reviews
Rating 8 - Good. 15 out of 50 reviews
Rating 6 - Okay. 4 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 6 out of 50 reviews

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location, and excellent customer service from the wonderful staff! Thanks very much, hope to be back again one day
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an older building, but perfectly maintained and perfectly clean. You would think the place was built last week. The breakfast was very good every day. Everyone at the hotel was helpful and friendly. I place I want to stay at again.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Bassam

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay The breakfast was very good Amazing view of the city
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable place right in town, some great little paces to eat nearby
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Jean Luc

Liked: Cleanliness, amenities, property conditions & facilities
I always stay in this hotel when I travel to Aqaba
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rebekah

Good place for the cost
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mohmad

Liked: Cleanliness, staff & service, property conditions & facilities

Worth visiting again

The view of the room is wonderful Clean and quiet room The breakfast was delicious and the staff helpful.
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

iyad

Disliked: Cleanliness, staff & service, amenities
It's not clean, small room, not enough towels, no coffee, no slippers, very bad lights. Very noisy eara. Never ever go back.
Stayed 1 night in Jan 2026
Verified

8/10 Good

KA WAI YVONNE

Liked: Cleanliness
Great location, little aged but considering the price cannot complaint.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Beautiful city view. Breakfast was fresh and delicious. We got to know the nice owners of the hotel
Stayed 1 night in Jul 2022
Verified

8/10 Good

TERRENCE

Liked: Cleanliness, staff & service, property conditions & facilities
Busy location
Stayed 1 night in Oct 2022
Verified

8/10 Good

Khuzaima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly service and nice breakfast was a excellent way to start the day. The room was nice but a bit crowded as the cost for the room was cheaper than the other rooms.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Darren

Liked: Cleanliness
Disliked: Room comfort
Friendly staff and great location. Breakfast was so underwhelming, I didn’t bother after first day. The price is decent, but not great considering the conditions.
Stayed 3 nights in Dec 2022
Verified

2/10 Terrible

Keith

Disliked: Cleanliness, property conditions & facilities
Very old hotel no parking and it is on very busy area I
Stayed 4 nights in Apr 2023
Verified

4/10 Poor

Paul

Disliked: Staff & service, amenities, property conditions & facilities
For a westerner this hotel is nit for you. It is noisy from the street and the Mosque. They do not fix the room daily, the staff speak little English and the breakfast leave a lot to be desired including No coffee or breakfast cereal. The parking lot beside the hotel looks like a building site. The view was nice. .
Verified

4/10 Poor

Peter

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not great

It could be a nice hotel in a great location, just unfortunately everything stinks of cigarette smoke, and I mean everything, the rooms, the towels, people even smoking at breakfast.
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old rundown hotel in desperate need of total renovation .No one clean the room the entire time we stayed there. My wife and myself got bits all over us from bed bugs in the beds. Shower was bad we did not take a shower. Food was absolutely horrible. We felt nauseous the intire time we was at this hotel from the food.
Verified

2/10 Terrible

yousif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV it's not working and the room isn't clean
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Salma

When I called the hotel they informed me that I can’t check in because they no longer work with Expedia, although I paid online but there wasn’t any availability in the hotel, the said that Expedia will refund in 24 hrs but now it’s been more than 24 hrs band yet it didnt refunded !
Stayed 1 night in Apr 2025
Verified

4/10 Poor

HAKKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Good

They gave me a dark twin room even though I booked a room with a big bed with a balcony. There were used wet wipes under the beds. No one came for cleaning for 3 days. When I first entered the room, they had covered the wet towels on the beds. There was a lot of noise in the hotel, in the middle of the night someone was shouting and banging on the doors and the staff did nothing about it. Location and breakfast were okay. I think it is not a good hotel for foreign guests.
Stayed 3 nights in Nov 2022
Verified

8/10 Good

CHIH-CHENG

Liked: Cleanliness, staff & service, amenities
房間舒適，工作人員有禮貌。早餐也不錯。
Stayed 1 night in Dec 2025
Verified

8/10 Good

CHIH-CHENG

Liked: Cleanliness, staff & service, amenities
客房整潔。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibilité de se garer sur un parking à 2 minutes à pied de l'hôtel. Personnel agréable et accueillant. Chambre donnant sur le rond point bruyant.
Verified

8/10 Good

Gian Piero

Liked: Cleanliness, staff & service, property conditions & facilities
Buona la colazione giordana.
Stayed 5 nights in Jun 2023