Search Cottages in Appleby-in-Westmorland

"You really do pay for what you get. All of the staff from reception, bar staff and waiting on staff were extremely attentive, polite and professional. The hotel has a premium price tag yet everything there from side tables, lamps and mirrors are all premium. The decor is respectful to the original building yet they have also managed to make the hotel new. We drank in the bar, we ate in the restaurant, used the spa and booked treatments - it was exceptional. We arrived home today and plan on booking this hotel for over Christmas. We loved it!"

"Great location. Super facilities and lovely staff."

"Very Scottish decor’ for some reason. Staff were over worked and doing multiple jobs as best as they could and as quickly as they good. Tending bar, taking orders, waiting on tables - just one person! They really struggled at breakfast with a coach party all coming down to eat at the same time and only two waitresses and one chef to handle everything. I could see how frustrated the staff and the customers were getting with the whole situation. The room was clean and tidy with good tea and coffee amenities. TV was working well. Bathroom looked recently refurbished. Staff were friendly and helpful throughout. I really liked their “free drink instead of housekeeping” option, which I absolutely decided to go for. Hotel is conveniently located to train station and a short walk into Kendal town centre. "

"Lad on reception stayed on until 9:45 when I eventually trapped in from hiking. Above and beyond IMO 👌"

"This hotel is very dog friendly which was a great start. My stay was comfortable and the hotel well located. Would stay here afain."

"Lovely clean hotel. Staff very helpful and friendly."

"No restaurant open on arrival at 7pm in hotel for evening meal but Bistro next door is attached. Food was good and hot! Breakfast was buffet with good plentiful selection of cooked, cereal, juices, etc. Beds very comfortable, quiet room, super shower. Car park was cincession £6 per night, difficult to get out safely due to exit being on a steep bend. Staff were pleasant and helpful."

"Very slick check-in with staff who clearly know their job, are all over the systems and clearly want you to have the best stay possible. Robes and slippers are available to use if visiting the pool or spa. Spacious, quiet room with tea/coffee making facilities and quality toiletries. Choice of pillows and large comfortable bed. We ate in the restaurant both evenings. The food choice was wide, well cooked and presented invitingly. However, the waitress who served us both evenings obviously knew “the drill” of her role, but in reality was far from assisting you to have a positive dining experience. She was going through the motions and really gave the impression that she did not want to be there. She did neither take nor act on criticisms seriously, appearing not to care if you enjoyed your dining experience or not. She chewed , presumably, gum throughout the service and was extremely sullen at all times. This is a very comfortable hotel and gives very good value for money."

"We experienced the friendliest welcome. The bed was very comfortable and the breakfast options were superb. I would not hesitate to recommend a stay here."