Hotels near Shopping Areas in Appalachian Mountains, North America

"Upon checking in, the total for our stay was given and paid for including pet fees. Upon checking out they attempted to charge us another rough $150 for supposed pet fees. Needless to say we refused to pay anything in addition to the total we were given upon check in. Male dayshift Manager was rude and dismissive. Hospitality could use some further training and education."

"Very nice hotel. Would have been nice if there was a fun water activity other than the splash pad for children under 36"."

"It’s an older property but well maintained. I wish it still had the sky bridge connecting to the airport. I would have planned my timing better if I knew I had to wait for a shuttle."

"They made my Family including Autistic daughter feel welcome:) We have been here 3 times this year. A lot of the front desk, pool attendants, and activity staff remember us and call my daughter by name :) She loves it here! Will be going back again and again!"

"A dated hotel that needs upgrading. ok for one night"

"Beautiful hotel and location was perfect!!! Staff was amazing. "

"Clean room, nice pool area and hot tub and the view. The shower was hot with a good pressure. So my husband likes IPA beers. The event we attebded at the hotel did not have any so since we were staying we called to see what time the bar closed. The front desk staff said 1 am. We went down to the bar. He got his believed IPA beers. However, staff kicked guests out at midnight. That was disappointing. Other than that, we have no complaints."

"Una estancia verdadersmente agradable y a un excelente costo para todas las amenidades que incluye el hospedaje. Regresaré sin duda alguna."

"Everything was great when I visited. If I want to make a fuss about anything, the pool wasn’t heated. Room service and staff get 5 stars from me."