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"Staff was incredibly helpful. Dated property "

"Breakfast was on par with others slightly lacking coffee and hot chocolate options. Had the typical 3 hot items either eggs, French toast and sausage or sausage eggs and potatoes my two days. Make your waffle if you like muffins and bread cereals oatmeals , milk almond milk and yogurt with mixed fruit purree kind of option, 2 juices to choose from, but I was happy with the selection. Most hotels including here have backed away from a nice mixed fruit salad, or berries but this one had apples if you wanted some. They did have chocolate chips or dried fruit for your waffle or oatmeal if you wanted. Coffee and hot water with tea options, sugar, French vanilla creamer or half and half portion cups."

"The accommodations were great. The rooftop bar was amazing. Great drinks, great friendly staff. Highly recommend staying here if you’re in downtown Raleigh."

"This hotel was a lifesaver. Was assisted by overnight staff Kim, who was extremely helpful to get us to stay here after bad service from prior hotel experience.Ended up staying at this property for one week. The staff were kind and friendly quit to bring resolution to any problems. The property was extremely clean and it felt safe. Property set up with suggestions of things to do nearby with shuttle service, quick and easy to access the expressways and local food spots would definitely stay here again. The Sonesta did not disappoint."

"It was good"

"The staff was amazing They where attentive and very nice The elevator was broken yet they help us to get the baggage up and down "

"The 1st impression is fantastic. The lobby is beautiful, clean and the staff is very friendly. BUT if you stay down there long enough you will realize how hot it is in there. We decided to have dinner at the bar so we could watch March Madness. It was so hot that the bartenders have commercial fans behind the bar and then they have little, tiny electric fans they have blowing on the customers. Rooms: Upon arrival, it appears to be very clean and nice until... they left us with less then 1/2 a roll of toilet paper, old used coffee filters in the coffee pot and the ac in the room never got below 71 degrees. The rooms were clean but they are old. Definitely disappointed. Not up to the Hilton standards"

"The staff was very friendly when we checked in and checked out. The room was clean and spacious enough for three adults."

"I woke up to mice on the table in my room at 2:00 in the morning! This was disgusting!!! They were crawling over my things and leaving droppings on the table! "