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"The hotel is in a good location about 12-15 mins walk from the Piazza Maggiore. It's large and has a big lobby and cafe area, and a restaurant tucked away which is perfectly adequate. The staff were super helpful, particularly in the restaurant and at the desk. The building itself is a bit tired but has a charm about it. Room was fine, clean and spacious enough. One thing that isn't helpful is a spa that only opens for 4 hours from 5pm until 9pm. I know people eat later here but if you are traveling for work or want to go out earlier you can't use it. And I booked it because the spa looked good. The gym is excellent with a wide range of machines which you can do a proper workout. Overall I would recommend for the location"

"Great location. Clean and safe."

"On arrival and throughout our stay the staff were extremely helpful. Considering it is called a Boutique Hotel our room was really large with a balcony. Could not fault it. The hotel is approximately 20 mins from the center but at present the laying of new tram lines is causing real traffic problems. I think the buffet breakfast catered for all taste. Would highly recommend this hotel."

"This property was very dated and run down! Spend a little more and stay somewhere else!"

"The rooms were very clean and very comfortable. The staff was so helpful and breakfast delicious. "

"Good hotel near the train station"

"Very clean. Everything was great. "

"Room was clean and nice size. Staff very friendly and helpful, always good since we were from USA. Breakfast was excellent. Great variety annd tasty."

"Close to train station , 10-15 minute walk to arched walk ways / shops . There is a Vibe in the hotel , bar is good , pool looks great ( did not use ) Staff really helpful"