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"The hotel was clean, most of the staff were effective at costumer service and courteous. In many situations they were problem solvers and went above and beyond. There was only one situation when our reservation for the sauna was double booked and we did end up not using it and there was a day in which the elevator was out of service and we have to go down the stairs to meet a friend to go around the city. The Expedia advertised that they have a diamond shuttle service to the airport and we ended up paying for it. Supposedly what is called a diamond service is a relationship with a taxi company. Overall, it was a nice experience and the sea view from the bedroom was worth it! "

"Boa localização e atendimento "

"Staff was great !"

"Comfortable room with great views. Very helpful staff. Nice restaurant too"

"Gerard always went up and beyond to help us with any concerns we had. Housekeeping was very good as well the security. We had everything we needed and we were happy with our stay. Would recommend."

"Great to return to what was a fine hotel when I was young, 70 years ago. Every nostalgic, but the old very courtly Chile is gone."

"muy caro para la calidad del hotel. No tiene restaurant y tiene estacionamiento muy limitado."

"Very nice. "

"Very nice hotel the only issue is the room needs to be upgraded. Wall paper coming off the wall, tv only had 1 working channel and the power cord was hanging out the socket which is not very safe. Kitchen floor was also sticky when we arrived so we had to go ask the receptionist on the 9th floor to have someone come mop. "