"Room cleanliness can be improved, shower head leaking, bath mixer tap/shower not good at all, either hot or cold. Kitchen and lounge good size but no utensils. Breakfast can be better. Over all, just a very basic room, probably we expected more by reading previous positive reviews and Online pictures. "
Swandor Hotels & Resort Topkapi Palace - All Inclusive
4/10 Poor
"There is a lack of work discipline.
The air conditioning is not working. We informed the reception, but they could not help us. They keep saying they will turn it on next week and do not let us speak with someone in a higher position.
The quality of the food is poor. There are many different restaurants, but unfortunately the quality is not good because the ingredients used are low quality."
"Excellent staff and facilities. Well maintained. The WhatsApp system to keep in touch with the guests and respond to anything was easy and excellent. The in-house doctor helped when needed which was great.
Room upgrade was offered due to our circumstances which helped our stay be more enjoyable and staff were helpful."
"I only stayed overnight for a morning flight, but it's really nice for an airport hotel. The pool area would be great in nice weather. The buffet isn't' the best, but adequate, and they have beer and wine."