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Best Western Plus Hotel Carlton

4.0 star property
Eco-certified hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Carlton

Minibar, in-room safe, individually decorated, desk
Reception
Bar (on property)
Daily buffet breakfast (EUR 22 per person)
Interior entrance
Best Western Plus Hotel Carlton near Lake Annecy offers an eco-friendly stay with practical amenities. Guests enjoy in-room WiFi, easy luggage storage, and helpful multilingual staff. The attentive team consistently creates memorable experiences for visitors.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Laundry
The current price is P6,693
P7,560 total
includes taxes & fees
Oct 5 - Oct 6

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Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 1 Double Bed, Non Smoking (Small Room)

Minibar, in-room safe, individually decorated, desk

Classic Room, 1 Double Bed, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, individually decorated, desk

Comfort Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, individually decorated, desk

Comfort Room, 2 Twin Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Balcony

Minibar, in-room safe, individually decorated, desk

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Balcony

Minibar, in-room safe, individually decorated, desk

Executive Room, 1 Queen Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, individually decorated, desk

Exclusive Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking (Larger Room)

Bathroom

Executive Room, 2 Twin Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Annecy Old Town, a neighborhood in Annecy, Best Western Plus Hotel Carlton is near a train station and on a lake. Annecy Castle and Amours Bridge are local landmarks, and some of the area's attractions include Annecy Aventure and Les Passagers du Vent. La Fromagerie du Cruet and Jardins Secrets are also worth visiting. Discover the area's water adventures with water skiing and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Annecy travel guideOpens in a new window
Map
5 Rue Des Glieres, Annecy, Haute-Savoie, 74000

What's nearby

  • Notre-Dame-de-Liesse Church - 3 min walk - 0.3 km
  • Annecy Castle - 5 min walk - 0.4 km
  • Palais de l Ile - 5 min walk - 0.4 km
  • Centre Commercial Courier - 5 min walk - 0.4 km
  • Amours Bridge - 8 min walk - 0.7 km

Getting around

  • Annecy Station - 3 min walk
  • Chambery (CMF-Chambery - Savoie) - 35 min drive

Restaurants

  • ‪Dip Honest Food - ‬2 min walk
  • ‪Le Vénitien - ‬3 min walk
  • ‪AU BUREAU - ‬2 min walk
  • ‪Pains Et Copains - ‬2 min walk
  • ‪Au fût et à mesure - ‬2 min walk

About this property

Best Western Plus Hotel Carlton

Upscale eco-certified hotel near Lake Annecy
Best Western Plus Hotel Carlton provides amenities like dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Multilingual staff, a front-desk safe, and a reception hall
  • Free newspapers, an elevator, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 55 individually decorated rooms feature perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 26-inch flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very Good, 84 reviews
The price is P6,778
P7,654 total
includes taxes & fees
Oct 5 - Oct 6
Mercure Annecy Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1930
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 200.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card or passport at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Up to 44 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day
  • Late check-out fee: EUR 200.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 May
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Carlton Annecy
Best Western Plus Hotel Carlton Annecy
Best Western Plus Carlton Annecy
Best Western Hotel Carlton Annecy
Best Plus Carlton Annecy
Best Western Plus Hotel Carlton Hotel
Best Western Plus Hotel Carlton Annecy
Best Western Plus Hotel Carlton Hotel Annecy

Frequently asked questions

Is Best Western Plus Hotel Carlton pet-friendly?

Yes, this property allows pets with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 10 per pet, per day.

How much does it cost to stay at Best Western Plus Hotel Carlton?

As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Carlton on Oct 5, 2025 start from P 6,693.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel Carlton?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Best Western Plus Hotel Carlton?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Best Western Plus Hotel Carlton?

Check-out is at 11:00 AM. Late check-out is available for EUR 200.00.

Where is Best Western Plus Hotel Carlton located?

Located in Annecy Old Town, this eco-certified hotel is within a 10-minute walk of Notre-Dame-de-Liesse Church and Lake Annecy. Thiou and Centre Commercial Courier are also within 5 minutes. Annecy Station is only a 3-minute walk.

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Best Western Plus Hotel Carlton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 393 out of 917 reviews
Rating 8 - Good. 365 out of 917 reviews
Rating 6 - Okay. 113 out of 917 reviews
Rating 4 - Poor. 34 out of 917 reviews
Rating 2 - Terrible. 12 out of 917 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, courteous and convenient!
Stayed 2 nights in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location
Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. Very friendly and updated hotel
Stayed 3 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This wS just one night stay. Walking around the city.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, very close to the Hauptbahnhof (main railway station) but also walkably close to the medieval town centre. Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Frederique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait , accueil excellent , chambre et literie confortable , personnel aimable
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Hotel!!
Stayed 3 nights in May 2025

10/10 Excellent

Marie-Josée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant. Très propre. À proximité de tout dans la ville. Stationnement disponible. Je n’hésite pas à recommander.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Eine schöne Unterkunft Direkt in der Altstadt
Stayed 2 nights in May 2025

10/10 Excellent

N C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff lovely and very helpful. Really comfortable bed. Great room and location. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekte Aussicht vom Balkon
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located with great restaurants in close proximity, parking made possible by the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Anne-Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Annecy 2025

Oli oikein hyvä vierailu, kiva huone, tilava suihku- ja kylpyhuone. Meillä olo parveke ja kerros 6, jossa oli huikea näköala.
Stayed 6 nights in May 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un excellent personnel

Très belle qualité de service de l’ensemble du personnel de l’hôtel et excellente situation de l’hôtel
Stayed 2 nights in Aug 2024

10/10 Excellent

norio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo beneficio

Hotel bem localizado, bom café da manhã. Com dois pontos negativos. O box do banheiro é aberto e molha todo o piso e o estacionamento é muito apertado.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable

Séjour très agréable dans cet hôtel, personnel très accueillant. Vraiment ravie de notre séjour
Stayed 1 night in Jun 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service!
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room staff and location would strongly recommend breakfast excellent too
Stayed 1 night in Aug 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful service at reception.] Juan is a TREASSURE...SUPERB GENTLEMAN!!!
Stayed 1 night in May 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
tres agréable.
Stayed 1 night in Feb 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons eu un séjour parfait,un établissement bien situé,des installations impeccables et des employés exemplaires et agréables !
Stayed 3 nights in Sep 2023

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil. Équipe très à l’écoute et bienveillante. Service, chambre etc très bien. Bien situé, près de la gare et centre ville et restaurants autour.
Stayed 1 night in Mar 2025

10/10 Excellent

Mohammed

Great location, clean and updated
Stayed 1 night in Jun 2024