2/10 Terrible
HECTOR
Jan 15, 2026
Liked: Cleanliness, amenities, property conditions & facilities
HECTOR
Stayed 2 nights in Jan 2026
Casa Serras Andorra
5.0 star property
Travelers find the perfect balance of adventure and relaxation at this Andorra property, with shopping opportunities and sauna treatments nearby.
Choose dates to view prices
Photo gallery for Casa Serras Andorra
Eurostars Andorra combines modern comforts with outdoor adventure opportunities. Guests can relax in the sauna after exploring, visit the nearby Pyrenees Shopping Centre, or borrow rental bikes to discover the area. The attentive staff helps ensure a seamless stay throughout.
Reviews
6.66.6 out of 10
Popular amenities
- Spa
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
- Gym
The current price is P13,120
P13,120
P14,141 total
includes taxes & fees
Mar 11 - Mar 12
Room options
Check availability for these dates
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Junior Suite, Corner
Junior Suite, Corner
Highlights
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Separate bathtub and shower
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Room
Deluxe Room
Highlights
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
- Sleeps 2
- 1 King Bed
View all photos for Family Room (Grand Deluxe)
Family Room (Grand Deluxe)
Highlights
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
- Sleeps 3
- 1 King Bed
View all photos for Family Room
Family Room
Highlights
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
- Sleeps 5
- 1 King Bed
View all photos for Family Suite
Family Suite
Highlights
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
- Sleeps 7
- 1 King Bed and 2 Twin Beds
View all photos for Deluxe Room (Grand)
Deluxe Room (Grand)
Highlights
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
- Sleeps 3
- 1 King Bed and 1 Twin Bed
View all photos for Deluxe Room (Grand | Meritxell)
Deluxe Room (Grand | Meritxell)
Highlights
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
- Sleeps 3
- 1 King Bed
View all photos for Junior Suite (Cinema)
Junior Suite (Cinema)
Highlights
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
- Sleeps 2
- 1 King Bed
Sign in to view eligible discounts and perks. More rewards for more adventures!
About the neighborhood
Located in Andorra la Vella, Casa Serras Andorra is in the city center. Church of Saint Stephen and Casa de la Vall are local landmarks, and some of the area's activities can be experienced at Caldea Spa and Andorra Massage. Traveling with kids? Consider Escaldes-Engordany Arts Centre (CAEE) and Lauredià Cultural and Congress Center. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling. Visit our Andorra la Vella travel guide
Avinguda Meritxell, 23, Andorra la Vella, AD500
What's nearby
Pyrenees Andorra Shopping Centre1 min walk - 0.1 km
Church of Saint Stephen3 min walk - 0.3 km
Casa de la Vall6 min walk - 0.6 km- Andorra Massage6 min walk - 0.6 km
- Caldea Spa14 min walk - 1.2 km
Getting around
- L'Hospitalet-pres-l'Andorre Station59 min drive
- Barcelona El Prat Airport (BCN)166 min drive
Restaurants
- McDonald's1 min walk
- Cafeteria La Terrassa Pyrenees1 min walk
- L'Orri6 min walk
- Smash Hiro4 min walk
- Pitaya Thaï Street Food8 min walk
About this property
Casa Serras Andorra
Luxury family-friendly hotel near Pyrenees Andorra Shopping Centre
Located close to Caldea Spa, Casa Serras Andorra provides dry cleaning/laundry services, car rentals on site, and a bar. Treat yourself to a sports massage at the onsite spa. Free in-room WiFi is available to all guests, along with a 24-hour health club and a business center.
Other perks at this hotel include:
- Buffet breakfast (surcharge), self parking (surcharge), and express check-out
- Babysitting (surcharge), free newspapers, and an elevator
- 1 meeting room, multilingual staff, and a water dispenser
- Guest reviews give top marks for the helpful staff
Room features
All 66 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
- Reusable coffee/tea filters, recycling, and LED light bulbs
- Eco-friendly toiletries and hair dryers
- 60-inch Smart TVs with digital channels
- Wardrobes/closets, eco-friendly cleaning products, and travel cribs
Similar properties
Suites Plaza Hotel & Wellness
Suites Plaza Hotel & Wellness
Andorra la Vella
- Spa
- Pet friendly
- Free WiFi
- Restaurant
8.6 out of 10, Excellent, 201 reviews
8.6
Excellent
201 reviews
The price is P6,759
P6,759
P7,497 total
includes taxes & fees
Apr 6 - Apr 7
Hotel Màgic Andorra by Nexta
Hotel Màgic Andorra by Nexta
Andorra la Vella
- Hot tub
- Spa
- Free WiFi
- Restaurant
8.6 out of 10, Excellent, 904 reviews
8.6
Excellent
904 reviews
The price is P4,553
P4,553
P5,047 total
includes taxes & fees
Mar 22 - Mar 23
NH Andorra la Vella
NH Andorra la Vella
Avenida Meritxell
- Free WiFi
- Air conditioning
- Breakfast available
- Parking available
9.2 out of 10, Wonderful, 803 reviews
9.2
Wonderful
803 reviews
The price is P6,129
P6,129
P6,694 total
includes taxes & fees
Apr 9 - Apr 10
Novotel Andorra
Novotel Andorra
Andorra la Vella
- Pool
- Spa
- Pet friendly
- Free WiFi
8.4 out of 10, Very Good, 799 reviews
8.4
Very Good
799 reviews
The price is P6,558
P6,558
P7,142 total
includes taxes & fees
Apr 6 - Apr 7
Hotel de l'Isard
Hotel de l'Isard
Avenida Meritxell
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
8.6 out of 10, Excellent, 902 reviews
8.6
Excellent
902 reviews
The price is P5,030
P5,030
P5,474 total
includes taxes & fees
Apr 6 - Apr 7
Yomo Centric
Yomo Centric
Avenida Meritxell
- Free WiFi
- Restaurant
- Air conditioning
- Gym
8.8 out of 10, Excellent, 845 reviews
8.8
Excellent
845 reviews
The price is P4,898
P4,898
P5,407 total
includes taxes & fees
Apr 9 - Apr 10
Hotel Pyrénées
Hotel Pyrénées
Andorra la Vella
- Pool
- Free WiFi
- Air conditioning
- Tennis court
8.8 out of 10, Excellent, 1,001 reviews
8.8
Excellent
1,001 reviews
The price is P3,839
P3,839
P4,229 total
includes taxes & fees
Apr 6 - Apr 7
Mercure Andorra
Mercure Andorra
Andorra la Vella
- Pool
- Spa
- Pet friendly
- Restaurant
8.2 out of 10, Very Good, 331 reviews
8.2
Very Good
331 reviews
The price is P5,818
P5,818
P6,369 total
includes taxes & fees
Apr 6 - Apr 7
Hotel Andorra Palace
Hotel Andorra Palace
Avenida Meritxell
- Pool
- Spa
- Kids pool
- Free WiFi
8.4 out of 10, Very Good, 373 reviews
8.4
Very Good
373 reviews
The price is P4,204
P4,204
P4,610 total
includes taxes & fees
Apr 6 - Apr 7
Hotel Starc by Pierre & Vacances Premium
Hotel Starc by Pierre & Vacances Premium
Avenida Meritxell
- Free WiFi
- Restaurant
- Air conditioning
- Gym
9.4 out of 10, Exceptional, 312 reviews
9.4
Exceptional
312 reviews
The price is P7,214
P7,214
P7,828 total
includes taxes & fees
Apr 6 - Apr 7
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- Ski shuttle nearby
- Onsite parking available only on request
- Secured, covered self parking on site (EUR 25 per night)
- Limited onsite self parking
- Wheelchair-accessible parking available
- Onsite parking options include a garage
Food and drink
- Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
- A bar/lounge
- A restaurant
Things to do
- 24-hour health club
- Free children's club
- Full-service spa
- Sauna
Family friendly
- Babysitting (surcharge)
- Children's games
- Free children's club
- Laundry facilities
- Separate bedroom
- Soundproofed rooms
- Travel crib
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
- Turndown service
Business services
- 861 square feet of conference space
- Business center
- Meeting room
Full-service spa
- Sauna
- Spa open daily
- Sports massages
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 accessible parking space
- Elevator (43 inch wide door)
- Hardwood flooring in room
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk (31 inches high)
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
More
- 1 building
- 6 floors
- At least 10% of profits reinvested in community and sustainability
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- Banquet hall
- Biodegradable coffee stirrers available
- Biodegradable drinking straws available
- Comprehensive food waste policy
- Comprehensive recycling policy
- Double-glazed windows
- Local artist showcase
- Local culture and ecosystem education
- Locally-owned and organized tours and activities
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic soft drink bottles
- No plastic water bottles
- Reusable cups
- Reusable tableware
- Smoking not allowed
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
- Water dispenser usage encouraged
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Down comforter
- Hypo-allergenic bedding
Bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 60-inch smart TV with digital channels
Food and drink
- Free bottled water
- Limited room service
- Minibar
More
- Air conditioning (climate-controlled)
- Bulk dispensers for toiletries
- Cleaning products are eco-friendly
- Desk
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Iron/ironing board
- Laptop workspace
- LED lighting
- Phone
- Recycling
- Reusable coffee/tea filters
- Safe
- Soundproofed rooms
- Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
- Covered self parking fee: EUR 25 per night
- Pet fee: EUR 50 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella
Frequently asked questions
Is Casa Serras Andorra pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Casa Serras Andorra?
As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Casa Serras Andorra on Mar 11, 2026 start from P13,120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 25 per night. Limited spots are available.
What time is check-in at Casa Serras Andorra?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Casa Serras Andorra?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Casa Serras Andorra located?
This family-friendly hotel is located in the city center, within 1 mi (2 km) of Pyrenees Andorra Shopping Centre and Caldea Spa. Church of Saint Stephen and Sant Esteve Church are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
BetaBetaGet instant answers with AI powered search of property information and reviews.
Reviews
Casa Serras Andorra Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.0
Amenities
8.8
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 4 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 4 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Paulo
Feb 17, 2026
Liked: Cleanliness, staff & service, amenities
Excelente
Paulo
Stayed 2 nights in Feb 2026
6/10 Okay
Jordi
Feb 12, 2026
Liked: Cleanliness
Es muy justo
Jordi
Stayed 1 night in Feb 2026
8/10 Good
Matías
Jan 26, 2026
Liked: Cleanliness, staff & service, amenities
Situación inmejorable y el personal muy amable y detallista.
Al hotel le falta un poco de rodaje, solo llevan un mes abiertos. Recomendable
Matías
Stayed 2 nights in Jan 2026