"The property is rundown, along the side of Highway 80 - so loud.
I was in the area for work, and liked the price, so I booked the hotel - the reviews seemed good.
Anyway, You get what you pay for, I ended up booking a different hotel because of my anxiety when I pulled into the parking lot.
I called and to try to cancel my reservation, the woman at the desk said I had to go through my booking agency,
I spoke with my booking agency through a chat bot, hotels.com and they said that it had to be approved through the property,
24 hours later they wouldn’t cancel the reservation, I understand for the first night because it was past the cancel date, but I think that a refund on the second night is totally reasonable. Anyway, again, you get what you pay for, there is a reason why the rooms are so affordable."