Hotel Hacienda Ventana del Cielo sits surrounded by mountains, offering a peaceful getaway. Travelers can book a massage, visit the sauna, or simply relax on the terrace with scenic views. The outdoor pool provides a refreshing spot to cool off after a day of exploration.
Reviews
5.65.6 out of 10
Popular amenities
Pool
Spa
Parking included
Free WiFi
Restaurant
Breakfast available
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Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
We should mention
Pool access available from 11:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Hotel Hacienda Ventana del Cielo have a pool?
Yes, this property has an outdoor pool. Pool access is from 11:00 AM–9:00 PM.
Is Hotel Hacienda Ventana del Cielo pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Hacienda Ventana del Cielo?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Hacienda Ventana del Cielo?
Check-out is at 1:00 PM.
Where is Hotel Hacienda Ventana del Cielo located?
Situated in the mountains, this hotel is 2.5 mi (4 km) from Quetzalcoatl's Pool and 2.5 mi (4 km) from Jardín Xolatlaco. El Tepozteco National Park and Los Venaditos Waterfall are also within 6 mi (10 km).
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Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Amenities
7.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 4 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 4 reviews
2 - Terrible
1
Reviews
Verified
4/10 Poor
cristian
Mar 17, 2020
Disliked: Staff & service
Habitación muy cara para un servicio muy básico sobrevalorado es lo correcto