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"great staff"

"The room was clean & the staff was courteous & polite. I hosted a party catered by their in- house restaurant called, Romulo Cafe in their 2nd floor events room Not only was the food excellent, but the service rendered by the restaurant staff (for my particular event) was super: Sherwin was very attentive to our needs & his assistant was equally good! I recommend Romulo Cafe for any private event/party & also the restaurant for casual/fine dining. Overall, the stay was a great experience!"

"Great customer service all around!"

"I have nothing but praises on this hotel. 5 Star quality, from the moment we checked in, Bianca did an excellent job, because we had to move from another hotel in the same area due to unsatisfactory experience, She let us looked at the rooms first prior to deciding which suite to take, special mention to JP and Russell, the concierge guys and all the security people - Roberto, too bad did not remember the names of the rest. The hotel also have an excellent bar in the 22nd floor called Vue where there is ballroom dancing every Monday and live bands from Wed-Saturday l, which are also excellent. Another nice touch on this hotel is an access to a lounge (only if you are in the suites) in the 21st floor, where you can have a snack, all included, anytime of the day and happy hour between 6-8 pm, where they serve light dinner and all drinks, including wines/beer. Another special mention to Pia and Ferdie. The highlight of my trip is meeting the designer (Norman Acuba) who has a shop in the hotel, and does custom made ballroom / dancing costumes and he was able to accommodate to make 2 dresses for me in the span of 3 weeks - i will be seeing you again in a year Norman. Overall we had an excellent experience on this hotel and is highly recommended and so worth it."

" Clean room "

"This hotel was very nice, the room was clean and had all the necessary amenities for me. Staff was awesome and helpful. My one small gripe was the shower door is not well sealed and allows water to escape to easily but as I said minor. "

"The hotel was well decorated and very cozy. The staff will absolutely impress you with there great hospitality and smiles throughout the whole hotel. "

"Always consistent great staff and maintained location. My go to stay in manila everytime we go back home and its always so pleasant to stay there"

"Reasonably priced and clean hotel. Convenient to go to a mall beside the hotel, where places to eat around the hotel can be found. Room is spacious; lobby is decent. Only feedback - hard to communicate with the hotel - sent emails to them since December 7, 2025 re: requests concerning reservation and no reply were received from them. Needed to call them to communicate. "