Search Residences in Alsace

"The space/amenities in the room were great but not the cleanest. There was also no air conditioning or even a fan and no screens on the windows so having them open left the room covered in bugs. The location was central but did not appear the safest. Also, it stated there was a car park but staff said only on street parking."

"This is absolutely not a 5 star hotel. I have no idea who gives ratings for this hotel, but i was disgusted by the awful sewage smell in the hallways and the rooms are dated, with terrible furniture and configuration. Breakfast for €35 euro was nothing short of ripoff and had the worst food selection i have seen in French hotels including terrible, tasteless pastries which France is famous for. I dinned at their fancy restaurant which is looking to get their 1st Michelin. I must see the chef needs to learn a few things about cooking… food was horrible. The only thing i enjoyed was the service of the professional gentleman waiting on me and the amuse bouche they served. That is it. The main courses were terrible and left me with a bad taste in my mouth. €180 wasted. "

"Great location being in the cathedral square but that does mean Saturday mornings are quite noisy."

"Pros: comfortable bed, hot shower, very nice reception staff, good location near train station and historic part of town, good pricing, was offered free coffee because of my complaints Cons: housekeeping didn’t leave enough towels, looks like didn’t clean the shower either, safe stopped working and they didn’t change the battery while we were there. They nicely provide lemon water and popcorn in the lobby, but lemon water was bitter and popcorn machine looks like it hadn’t been cleaned in months."

"Excelent breakfast for your 💰 "

"Great location and super clean. Definitely i wll be back"

"Has several rooms to sit in as well as outdoor courtyard. Very relaxing spaces. Excellent breakfast. Cheerful staff. Minutes from train station and very short walk to Canal and old town area. Highly recommend"

"The hotel is in a great location. Just a 5 minute walk to Petite France and 10 minutes from the train station. The staff was excellent and made many great recommendations. The breakfast was delicious with a great variety of selections."

"On the whole, we were very happy with our stay here. However, there was one issue that caused us a problem in our apartment (306). Sometimes, there was a strong smell of sewerage on the upper floors but at other times it was ok. We couldn't work out if it was the drains or the air con. This was reported twice to reception and was acted upon both times but was never fully resolved."