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Ambassador Hotel Almaty

4.0 star property
Guests begin each day with a refreshing breakfast buffet at this Almaly District hotel, where productivity meets comfort in a stylish setting

Choose dates to view prices

The Ambassador Hotel Almaty creates a luxurious retreat in the heart of Almaly District. Travelers start their mornings with a varied breakfast buffet, stay connected using in-room WiFi, and can unwind at the bar or use the 24-hour business center to plan their next adventures.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, desk

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Studio Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Comfort Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Almaty, Ambassador Hotel Almaty is in the city center. Almaty Opera House and Kazakhstan Independence Monument are local landmarks, and some of the area's activities can be experienced at Central Park of Culture and Leisure and Kok Tobe Cable Car. Looking to enjoy an event or a game while in town? See what's happening at Hippodrome or Almaty Central Stadium. Visit our Almaty travel guide
Map
121 Zheltoksan Street, Almaty, 480091

What's nearby

  • Zenkov Cathedral
    9 min walk - 0.8 km
  • Almaty Opera House
    9 min walk - 0.8 km
  • St Nicholas Cathedral
    14 min walk - 1.2 km
  • Panfilov Park
    19 min walk - 1.6 km
  • MEGA Park
    2 min drive - 1.9 km

Getting around

  • Almaty Station
    8 min drive
  • Almaly
    8 min walk
  • Almaty (ALA-Almaty Intl.)
    30 min drive

Restaurants

  • Basilic
    3 min walk
  • Coffee Roots
    1 min walk
  • Штаб+
    3 min walk
  • Aroma
    4 min walk
  • Aiza
    4 min walk

About this property

Ambassador Hotel Almaty

Upscale hotel located in Almaly District
Take advantage of a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Ambassador Hotel Almaty. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Other perks include:
  • A roundtrip airport shuttle (surcharge), an elevator, and a reception hall
  • A 24-hour front desk, concierge services, and tour/ticket assistance
  • Smoke-free premises, luggage storage, and 1 meeting room
Room features
All guestrooms at Ambassador Hotel Almaty offer perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 4000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
  • Rollaway bed fee: KZT 4000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Almaty Ambassador Hotel
Ambassador Almaty
Ambassador Almaty Hotel
Ambassador Hotel Almaty
Hotel Ambassador Almaty
Ambassador Hotel Almaty Hotel
Ambassador Hotel Almaty Almaty
Ambassador Hotel Almaty Hotel Almaty

Frequently asked questions

Is Ambassador Hotel Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Ambassador Hotel Almaty doesn't offer parking.

What time is check-in at Ambassador Hotel Almaty?

Check-in start time: 2:00 PM; Check-in end time: noon.

What time is check-out at Ambassador Hotel Almaty?

Check-out is at noon.

Does Ambassador Hotel Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 4000.00 per vehicle applies.

Where is Ambassador Hotel Almaty located?

Located in Almaly District, this hotel is within a 10-minute walk of Nedelka Park, Zenkov Cathedral, and Almaty Opera House. 28 Panfilov Heroes Memorial Park and Lermontov Russian Drama Theatre are also within 1 mi (2 km). Almaly is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ambassador Hotel Almaty Reviews

7.8

Good

7.6

Cleanliness

8.8

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

8/10 Good

Kazu, 兵庫

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
普通のホテル 早朝に到着したので荷物を預けて観光した 早めにチェックインさせてくれた。スタッフは親切だった。
Stayed 3 nights in Aug 2019

8/10 Good

Agnes, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is helpful and cheerful. Number of them can speak simple English and help me a lot.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

オススメ！

ど真ん中！立地最高！まわりにカフェ、レストラン、スーパーマーケット、両替所たくさんあります。Wi-fiもバッチリ。部屋も広い。スタッフにいろいろ尋ねたが、親切に教えてくれた。
Stayed 3 nights in Jun 2019

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentral gelegen. Mit gutem Service .

Service ist sehr aufmerksam.Nah zum Zentrum. Gute Frühstück, nur wenig Abwechslung.Zu wenig Früchte.
Stayed 3 nights in Aug 2018

10/10 Excellent

B. Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Самый идеальный отель

Номера ремонтируют. Очень все уютно. Приветливый персонал, особенно хочу специально благодарить фронт офис менеджера Руслан. Во всем помогает и заботится. В отеле самое хорошее что ресторан работает круглосуточно и тем не менее турецкая богатая кухня. Отель расположен в самом центре города. Цена и качество совпадает. Всегда буду в отеле проживать. Спасибо
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

The service was good. People spoke some English. Good breakfast. Bathroom could use some upgrade.
Stayed 2 nights in Jul 2018

2/10 Terrible

TheFunk, Las Vegas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, frustrating, uncomfortable stay. Room was stained and beat up. AC was not cold and when I called maintenance they came up and did not fix it. I spent a miserable night on the hard mattress in the hottest room ever and then found the seal had already been broken on the complimentary bottle of water! The next morning, I woke to the sound of a jackhammer outside my door as workmen were remodeling the room across the hall. Then I was treated to a flavorless, cold, nasty breakfast, and had to tell five staff members to call me a taxi before anyone actually did... honestly, the only nice thing about this place was the water pressure, which I must admit was really en pointe.
Stayed 1 night in Jul 2018

8/10 Good

In heng

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2019