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Hôtel Universel

3.5 star property
Families find relaxation by Lac St Jean Beach with indoor pools for all ages, while Italian dining at Pacini and Swedish massages offer adult indulgence

Choose dates to view prices

Hôtel Universel offers recreation and relaxation near Lac St Jean Beach. Kids splash in the children's pool while adults enjoy the indoor swimming area. The on-site Pacini restaurant serves authentic Italian cuisine, and the spa provides rejuvenating Swedish massages.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is P6,425
P7,646 total
includes taxes & fees
May 22 - May 23
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About this property

Hôtel Universel

  • Family-friendly hotel near the airport
  • Located close to Lac St Jean Beach, Hôtel Universel provides a terrace, a playground, and an arcade/game room. Treat yourself to a body scrub, a massage, or a facial at the onsite spa. The on-site restaurant, Pacini, features Italian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • An indoor pool and a children's pool
    • Free self parking
    • Full breakfast (surcharge), free bicycle rentals, and an electric car charging station
    • 13 meeting rooms, a front-desk safe, and smoke-free premises
  • Room features
  • All 71 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
  • Extra amenities include:
    • TVs with cable channels
    • Coffee/tea makers, daily housekeeping, and desks

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includes taxes & fees
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CAD 10.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 008072, 2026-11-30

We should mention

Pool access available from 9:00 AM to 9:00 PM

Frequently asked questions

Does Hôtel Universel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Hôtel Universel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hôtel Universel on May 22, 2026 start from P6,425, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Universel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel Universel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hôtel Universel?

Check-out is at 11:00 AM.

Where is Hôtel Universel located?

This family-friendly Alma hotel is located near the airport, 10.5 mi (17 km) from Lac St Jean Beach, and within 32 mi (52 km) of Jardin Scullion and Fairy Hole Cavern Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 655 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

Reviews

Verified

8/10 Good

Manoel

Liked: Cleanliness, property conditions & facilities
Good rooms
Stayed 1 night in May 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good food
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Justus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really like the fact that they didn't ask for a deposit.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
room was spotless
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nice rooms, comfortable bed, all good!!
Stayed 1 night in Jan 2025
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
We were in the new section. Brand new room. Very spacious and spotless. The bathroom even had heated flooring. They kid's really enjoyed the indoor pool and hot tub. We'll be back for sure!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, well maintained hotel. Surprising amount of services and quality dining available for a small city. Easy to walk around.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Justus

Liked: Cleanliness, staff & service
The room was clean. The reception was quick to handle my check in. No issue.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jose antonio

Liked: Amenities
Good service nice city
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parfait

Excellent service !
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
This was the best hotel of our six hotel stays
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Nice hotel- good restaurant
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, amenities
GREAT ROOM, I LOVED THE CONFERENCE ROOM
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities
Super service!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marie-Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great stay and great view.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Hélène

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Super Hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Nathalie

Everything was Perfect !
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jan 2025
Verified

8/10 Good

Kadjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa, jacuzzi was dirty
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room
Stayed 1 night in Aug 2025