Hotels near Allen Premium Outlets

"The room was clean. The staff was polite and professional. Breafast was fresh and had good variety."

"Everything was great"

"It was ok."

"Decent stay with family"

"Very clean and the staff was really friendly. We had a slight issue with our key card and they were super quick to take care of it. Breakfast was ok. Having an indoor pool was nice with staying with kids. The gym is really clean and well stocked for a decent workout. There was a minor league hockey team staying the same night and staff told us since they sponsor the local team that they host the away teams when there are games. So if you're a hockey fan you might run into one of your favorite players! Would stay here again."

"Property was good for the price and clean. Near shopping and parks."

"Enjoyed it "

"As a member of Hilton I am extremely disappointed in the experience I had at this hotel. From the initial interaction with the front desk agent with the entire morning staff, every staff member was rude and dismissive except for the Assistant GM and the lady that works the night shift. Upon arrival the first room we were given was not clean at all, there were nails on the dresser, hair all over the bathroom sink and the shower, bugs in the sink and on the walls, smelly hallways etc. and when asked for a room replacement we were met with attitude as if our request was an inconvenience. Along with these requests, we asked for a room clean service twice and did not receive it, which means for the entire duration of our stay our room was not cleaned or refreshed and our stay was a total of 3 nights. Overall, I would not recommend staying in this hotel. For reasons like not polite staffing, insufficient cleanliness, and the conditions of the hotel. "

"Very clean, best place I have ever stayed "