Alken Hotels

"My higher category roomtype was not available at check in. That could have been resolved early in the day when I dropped off luggage, but it was not addressed until late afternoon upon my return. Compensation was not offered until I asked. Dissapointing."

"Everything and everybody was very good"

"The larger family room had 1 king and 2 twin beds but only 1 chair. Not really worth the $209 rate."

"The room is clean and it is about 2 minutes from train station. "

"The breakfast was very good. The room was great, lucky to have a river view. The view from the terrace while having a drink and from the restaurant was very nice. The sauna was great, on from a little after 16.00 I would have loved a kettle in the room and the menu wasn’t extensive and as a carnivore generally had the veggie option which happened to be very tasty. "

"Breakfast food and dinner meals were excellent!!"

"Good size room"

"Great place to stay near the centre. The room was comfortable and bed very comfy so we had a great nights sleep. The room amenities were good with tea and coffee ( kettle and coffee machine) and even a small ironing board and iron. The main reception does unlimited bottles of water for you to fill and take to your room. Whilst it had aircon we found the room just a little too warm despite setting the temp low but wasn’t a deal breaker. Would stay again. Easy walk into the centre for restaurants and sights."

"Room was very clean and spacious! The property itself is classic. The staff was a bit difficult we would get different information from different staff. They also weren’t very friendly at the restaurant Le Bristol. We had dinner and breakfast there. Dinner was ok. When they asked if we would like to see the wine menu we said “yes we would like to look at it” and the waitress rolled her eyes. The food I would say is average. My husband dish was very dry and lacked flavor. Breakfast was also average and to be honest for the price you pay a big let down. The options are limited and wasn’t anything special. Not likely to stay again. "