4/10 Poor
Neehar
May 1, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was definitely not worth the price I paid, it probably rates more as a 1 or 2 star hotel at best. You wouldn’t wanna pay more than $5-10 a night for this hotel. The photos are highly deceptive and are misrepresentative of the actual condition.
I initially received a room that smelled like cigarettes and the AC wasn’t working so they promptly switched me to a different one. Unfortunately within an hour the AC stopped working and the room was filled with the smell of cigarettes again. They took some time to switch me to a different room in which the AC finally worked. The staff were very kind and accommodating at the time, however not very efficient as it took almost an hour to get a new room. In seeing the 3 different rooms however, I noticed all of them had very old amenities, some chipped/broken. There were stains on the floor and furniture. The linens smelled like bleach and a low quality detergent. Apart from the staff on my first day, the rest of the staff seemed rude and very inefficient. I asked for a bottle of water on my second day and they didn’t send it until I reminded them an hour later. On the final day they called and rudely asked me to checkout merely 5 min after the checkout time of 12PM. Then at checkout they charged me for the bottles of water (which I was entitled for free bottles per my Platinum/VIP access thru Expedia). I would not recommend it to anyone. You would much rather spend a bit more in a better hotel in a better area of the city.
Neehar
Stayed 2 nights in Apr 2024