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The Grand Plaza Hotel Smouha

4.0 star property
A comfortable retreat in Alexandria where travelers can enjoy coffee, plan excursions to nearby gardens, and experience convenience at every turn

Choose dates to view prices

The Grand Plaza Hotel Smouha in central Alexandria offers an upscale experience with modern amenities. Relax in the coffee shop before exploring Shallalat Gardens or the Royal Jewelry Museum. Enjoy free WiFi and on-site laundry facilities for a hassle-free stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is P2,547
P3,285 total
includes taxes & fees
May 22 - May 23
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About this property

The Grand Plaza Hotel Smouha

  • Upscale hotel near Green Plaza Mall
  • Located close to Royal Jewelry Museum and Shallalat Gardens, The Grand Plaza Hotel Smouha provides a coffee shop/cafe, laundry facilities, and a business center. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
    • 3 meeting rooms, an elevator, and ATM/banking services
    • A porter/bellhop, a 24-hour front desk, and a front-desk safe
  • Room features
  • All 279 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with designer toiletries and showers
    • 32-inch flat-screen TVs with satellite channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in a "Egyptian and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Self parking fee: USD 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Is The Grand Plaza Hotel Smouha pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Grand Plaza Hotel Smouha?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at The Grand Plaza Hotel Smouha on May 22, 2026 start from P2,547, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 5.00 per day.

What time is check-in at The Grand Plaza Hotel Smouha?

Check-in start time: 3:00 PM; Check-in end time: 3 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Grand Plaza Hotel Smouha?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Grand Plaza Hotel Smouha located?

Located in Sidi Jabir, this hotel is 0.3 mi (0.6 km) from Green Plaza Mall and 2.9 mi (4.6 km) from Royal Jewelry Museum. Alexandria National Museum and Shallalat Gardens are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

7.8

Cleanliness

6.6

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 54 out of 125 reviews
Rating 8 - Good. 43 out of 125 reviews
Rating 6 - Okay. 14 out of 125 reviews
Rating 4 - Poor. 6 out of 125 reviews
Rating 2 - Terrible. 8 out of 125 reviews

Reviews

Verified

8/10 Good

Humzah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Comfortable rooms and friendly staff. The only downside was some noise due to sports teams staying at the hotel, but it didn’t take away from the overall experience.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Ruksana

Liked: Cleanliness, staff & service, amenities
Clean room, very helpful and friendly staff.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Subramani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, good upkeep and very courteous staff. Definitely recommended.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Hany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, thank you for the professional staff.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet was good, the bed comfortable, the breakfast okay. The stuff were kindly and helpful.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Meron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night at this hotel. It was stressful and we arrived late at night. After a near accident with a truck, asked my friends who drove me to stay and drive the day after. The hotel changed the room for us for a fee and managed to let us park at the property. Super service and very nice hotel. I would have definitely stayed if i had not booked an apartment in downtown prior to arrival.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nikki

Liked: Cleanliness, staff & service

Thankful

I received excellent service upon arrival to departure. Respect was shown to me as a independent female and not a second class person. The suite was large and very quiet. I picked this hotel after leaving the horrible Hilton Cornish Thank you Grand Plaza
Stayed 3 nights in May 2024
Verified

6/10 Okay

Wafaa

Staff is very good,the problems is:bed not comfortable,room has water smells not good, Louby disappears behind the a huge columns, Louby has smoking smell,so you can’t setting to drink coffee or to talk with your family and friends, They allowed to smoke inside the hotel it’s bad behavior.hotel lies on rush area always crowdy, Near mosque.no hair drayer (they said you have to ask),there’s no iron,no creamer for coffee.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Rehana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. From the staff, rooms, walkin showers, snd thr shopping msll beside the hotel. It had everything from restaurant's to shopping. Amusments, cinemas etc.. A great hotel loved it, a very trusted hotel.. very safe, housekeeping was hygienic. A wonderful.experience. DEFINITELY WILL RETURN. Mr Mohammed and guest relations Ms Nadine were soooo helpful..
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Melanie

Disliked: Cleanliness, amenities, property conditions & facilities
The staff were helpful and nice, they sorted us twin rooms instead of doubles (I made an error when booking) but the rooms could have been cleaner and the shower took a long time to drain. Our room was right by the mosque so was loud in the evening but it didn’t wake us up for morning prayers - although reminders do need to be made to other guests about noise as our room was right by the lifts and I was woken by kids running about and shouting whilst waiting for the lift at 00:48!! Evening dinner options were limited, the buffet meal isn’t worth the 650le but room service was a lot more reasonable but check the ingredients of the food as not all mentioned on the menu. Breakfast was good and the WiFi generally worked well throughout the hotel and rooms. I wouldn’t say it’s a 4* hotel though.
The view from our Window, 5th Floor
A sample of what’s on offer for breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Firstly, I want to thank, Nafine, Mr. Mohammed.. Thank you for the quick check-in. I am very impressed with this hotel, that's the reason I keep coming back! I would highly recommend this hotel for first and foremost safety and the dining especially the lounge on the first floor that lounge is better than VIP lounges I've come across, a nice quiet getaway.. The staff are absolutely great, the food is brilliant excellent location. And a beautiful Mosque beside the hotel, it's fascinating to see the work of this mosque, really impressive! The Gym is another bonus. Hygiene is up to date..! Great environment especially for business trips and families! I would definitely come back.. Without doubt. Thank you staff for making my trip more awesome. I would give this hotel a 5 star
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really want to take time out and share my review on this hotel. A great Thank you, to Ms. Nadine and Mr. Mohammed. This is a brilliant hotel we visit it often, because of the hospitality... I definitely would reccommend this hotel to others, the walk in showers to the comfy beds, brilliantly clean, white bed sheets, excellent service brilliant breakfast, lunch, and dinner. The hotel is very clean up to standards. Brilliant hygiene, excellent staff, especially Ms. Nadine (guest relations)... she took care of all our needs. Nearby, there is a huge mall full of restaurants, cinema, funfair, supermarket etc, its huge. Brilliant location. A great thank you, to all the staff. I Surely will return. Thank you, for the lovely cake sent to my room, I appreciated that. Fruit is given complimentry to all guest.. this hotel takes care of the smallest needs, its a matter of just asking! I would highly recommend this hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
In the over all experience it’s very good
Stayed 12 nights in Nov 2025
Verified

10/10 Excellent

Aref

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, reasonable price, great amenities, not central but not far from important places either. Helpful staff. Overall a good experience
Stayed 2 nights in Nov 2025
Verified

8/10 Good

pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great breakfast
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, but the rest was quite average for a 4 star stay.
Stayed 3 nights in May 2025
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gd place
Stayed 4 nights in Dec 2024
Verified

8/10 Good

nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Chengda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is very friendly. Staff were very helpful and friendly. Location is good. So, for visiting Alexandria with a self-drive car, this hotel is a very good option to stay.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent! The room that i stayed in was very spacious and clean. Special thanks to Nashwa’s from the front desk for her Proffesional help with my extended stay request. The breakfast was delicious.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel was a saving-grace!

This hotel was a saving-grace for me as I was originally staying at the Amwaj Hotel nowhere near Alexandria and that was awful. This hotel is in a great location in Alexandria, next to the Green Plaza complex. It felt very safe, the staff were friendly, and the room was comfortable.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Souheil

$20 per night is more like it
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for the price. Some of the staff—especially the one helping with luggage—seemed more interested in getting a tip than actually helping. All the other staff were very professional.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Khaled

Liked: Cleanliness, staff & service
The sitting area by the reception is not clean
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022