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"The restaurant staff was so bad all of them , they service so bad this the only thing im not happy about it"

" Big facility with so many areas to sit in and enjoy the live music played every day . Lovely place to come back ."

"It has been a truly wonderful experience staying at this exceptional hotel in my hometown, Alexandria. From the warm welcome and complimentary room upgrade kindly offered by the delightful female receptionist (whose name, unfortunately, I cannot recall) to the dedicated team who went above and beyond to make my stay memorable, every detail reflected genuine hospitality. I deeply appreciate the outstanding service and care that made my visit so exceptional. Equally impressive was the remarkable team managing and operating the beautiful beachside restaurant. Their delicious food is undoubtedly the reason I left with a few extra pounds, and I could not be happier about it. I was truly honored to meet the managers—Mr. Abdeltawab, Mr. Moustafa, and the respectable young gentleman, Mohannad—who went out of their way to ensure our dining experience was both enjoyable and safe. Mohannad, in particular, took the extra step of recording my son’s nut allergy in the Four Seasons system and personally ensuring the chef was informed, which gave us great peace of mind. This stay has been nothing short of outstanding, and I look forward to returning soon"

"Great resort and everybody was so helpful!"

"Reception was owsome helpful and generous"

"Overall fantastic stay at Sheraton Montaza - perfect location, had the Presidential Suite and another room. Great price, great experience and staff. Pool, beach, workout room. They gave us 1 hour late checkout because the room took an hour longer to get it ready (we also did book super late to be fair). My only feedback they should be more flexible with later checkout (we came at 9pm and checked out 1 pm) and paid much higher rate on the rooms because of a last minute booking. However they accommodated us in other ways and were flexible with certain things so definitely appreciate it. Will definitely stay again!!!"

"I absolutely love this hotel! The staff is very friendly, and every detail of the hotel touches your heart. The view of the Mediterranean Sea is amazing. This wasn't my first visit, and it certainly won’t be my last, God willing."

"Our experience at this hotel was perfect. This hotel is located in Alex west which is just the perfect distance away from all the hustle and bustle of the city. The staff were extremely friendly and helpful throughout our stay. Our room was great too and had all the amenities that we needed. I would definitely stay here again the next time I’m in Alexandria. "

"Thanks for the kind treatment "