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"From the welcoming at the door, to the facilities, the food, the warmth , I cannot give enough praise to ALL the staff at the hotel ! The chefs were exception and catered to my wife's dietary requests. Unfortunately I cannot remember everyones name but I whole heartly thank ALL the staff who made my Birthday stay memorable , some of the names I have are Diane,Yubraj,Hu,the gentleman who did the Gondola rides,the breakfast hostess, the doorman and welcome men and everyone working in Shangri-La from 06/01 to 08/01 = everyone is exceptional!"

"Nice room and staff were excellent"

"Good hotel"

"Excelletn location, clean, front desk courteous. "

"Staff were amazing, hotel grounds were beautiful and lots of choices for dining. Would 100% recommend."

"Excellent all the services "

"Really enjoyed "

"From the moment I arrived Ibnu was amazing! He allowed me an early check-in into a beautiful well appointed room. He actually walked me there and showed me all the conveniences of the room. He made great suggestions for dinner and sushi. The entire staff was very friendly. The Galleria mall is connected to the hotel. I would absolutely stay here again."

"Staff very kind and helpful"