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DoubleTree by Hilton Trabzon

5.0 star property
Travelers enjoy ocean views from two restaurants at this lakeside hotel where a spa, indoor pool, garden and library create a peaceful retreat

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DoubleTree by Hilton Trabzon sits beside Sera Lake with calming water views. Enjoy the on-site spa, indoor pool, peaceful garden, quiet library, complimentary self-parking, barbecue facilities, and laundry services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is P9,531
P10,580 total
includes taxes & fees
May 23 - May 24
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Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for TRY 2000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 900 to 1500 for adults, and TRY 550 to 750 for children
  • Covered valet parking fee: TRY 1000 per day
  • Rollaway bed fee: TRY 2000.0 per night
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 13975

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Frequently asked questions

Does DoubleTree by Hilton Trabzon have a pool?

Yes, this property has an indoor pool.

Is DoubleTree by Hilton Trabzon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Trabzon?

Check-in begins at 3:00 PM.

What time is check-out at DoubleTree by Hilton Trabzon?

Check-out is at noon.

Does DoubleTree by Hilton Trabzon provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is DoubleTree by Hilton Trabzon located?

This family-friendly Akçaabat hotel is located near a boardwalk/promenade, 2.5 mi (4 km) from Sera Lake, and within 9 mi (15 km) of Trabzon Hagia Sophia Mosque and Zagnos Vadisi Park. Trabzon Castle and Saint Anne Church are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 86 out of 159 reviews
Rating 8 - Good. 36 out of 159 reviews
Rating 6 - Okay. 14 out of 159 reviews
Rating 4 - Poor. 9 out of 159 reviews
Rating 2 - Terrible. 14 out of 159 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Has a view of the ocean. There is a pool with sauna downstairs. Located outside the city proper. Not a lot in the immediate vicinity. Be forewarned that the hotel does not serve any alcohol. You would have to buy from a liquor store and bring to your room. You can't drink in shared spaces like the terrace etc.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Jonas

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, great breakfast

We had a great stay in this hotel. Rooms were nice and clean and breakfast was delicious. However, we booked the hotel because it had an indoor swimming pool. When we arrived on Sunday, the swimming pool was closed, but the staff told us we could still swim on Monday before checking out. The next morning we discovered the swimming pool was also closed on Monday before noon. Not a big deal, but it's a shame we weren't properly informed.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean and beautiful I will come back next year🙂
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

NIZAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked staff , cleanliness,food
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice what you would expect from Hilton , the only downfall is that its location there is nothing much going on outside the hotel and a taxi to city centre cost me £10 going and £10 going back to the hotel
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and nice

Very nice hotel, however the only area of improvement would be the service in the breakfast other than that the hotel is good and clean. One more thing they ask for a deposit in check in or to keep your passport which i find it unprofessional for well known hotel.
Verified

2/10 Terrible

sultan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was bad stay and The reception guys were bad in dealing with the customer
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

Suleiman

Disliked: Staff & service, amenities, property conditions & facilities
Bad stuff and service they are rude
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Abdulrahman Sabah

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, amenities
Room not that clean and heater not working well at night
Stayed 6 nights in Sep 2022
Verified

6/10 Okay

Issam Al

Liked: Cleanliness
Disliked: Staff & service, amenities
Not bad property but awful staff. Staff were not informative and very rude at sometimes . Check on experience was very disappointing. The reception staff struggled to convince me that my booking was without breakfast despite the fact that I showed them my booking details. There is be guy I called him MR EXTRA CHARGE… because any request I make he would say that will be for extra charge …!
Stayed 6 nights in Jul 2022
Verified

8/10 Good

Sinem

Odalar otel çok temizdi; personel çok kibar ve güleryüzlüydü
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Halil

Liked: Cleanliness, staff & service, amenities
Çok beğendik. Herşey çok iyidi.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey çok güzel ve kolay
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Hüsnü

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobi dr bizi tüm zarafeti,kibarlığı ve güler yüzü ile karşılayan Zeynep hanım konaklamamızı keyifle başlamasını sağladı.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel iki gece geçirdik otelde.Sahilde olması güzel.Manzarası çok güzel fakat balıkçı barınakları otelin manzarası için kötü.Kara tarafı odalar da manzara kötü.Çalışanlar çok ilgili.Otel çok temiz.Açık büfe kahvaltısı çok iyi.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

ÖMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harika bir gün

Otele geldiğimizden çıkana kadar hizmet Güleryüzlülük harikaydı. Kahvaltı çok lezizdi. İkramlarınızla bizi inanılmaz mutlu ettiniz. İlk kez yeğenimizin nişanı için geldik, tanımıyorduk burayı ancak herkes o kadar iyiydi ki :) Bir daha kesinlikle buraya geleceğiz. Güleryüzlülü insanlar. Odalar tertemiz ve yeterliydi. Ne anlatayım çokkkkk mutlu ayrıldık valla helal olsun
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Canan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar çok temiz, yeterli genişlikte. Çalışanlar çok kibarlar. Ve otelin yemekleri gerçekten çok lezzetli.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Adem

Disliked: Property conditions & facilities, room comfort

Rezalet bir konaklama deneyimi

Hilton markasına asla yakışmayan bir oteldi. Odalarda yenen yemek boşları koridorlarda bütün gün duruyor, hem koku hem de görsel olarak çok kötü bir görüntü olmuş. Pazar günü spanın havuzun kapalı olması kabul edilemez. Spa var diye tercih ettiğimiz otelde havuza giremedik. Müşteri profili inanılmaz kötü Arap kökenli müşterilerin yoğun olması hijyen gürültü ve rahatsız edici koku berbattı. Odalardaki klima ve havalandırma sesi gece uykusuna geçişi fazlasıyla engelleyip rahatsız ediyor. Bir daha asla tercih etmem, kimseye tavsiye etmem.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Güler yüzlü hizmet ve mükemmel bir konaklama
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

AHMET

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Pişmanlık

Kaldiğim et kötü hilton , klima çalişmiyor tv çalişmiyor yenisi geldi internete bağlanmiyor ve oda yaltımı cok kötü derecede . 3 gece kaldık ama pişmanlık .
Stayed 3 nights in Apr 2023
Verified

4/10 Poor

Özkan

Der Preis war für dieses hotel viel zu hoch
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Moulaye Idriss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the restaurent is just amazing and friendly
Stayed 2 nights in May 2022
Verified

2/10 Terrible

Cenk

Disliked: Staff & service, property conditions & facilities, room comfort

Hilton oteli, trabzon ibadethanesi

Hilton gibi 5 yıldızlı bir otelde alkol bulunmayıp, gözümüze sokarcasına odalara kuran ı kerim, seccade gibi dinin göstergesi ürünlerin sergilenmesini çok itici buldum. İncil, tevrat gibi diğer kitapları da bulundursalar bi anlamı olurdu, ibadethane demi konakladım 5 yıldızlı otelde mi bilemedim.
Stayed 1 night in Oct 2021