"There are some really lovely things about this hotel, including the wonderful gardens, a great pool and a fantastic breakfast.
However, for a five star hotel, my deluxe room felt very basic and the bathroom was cramped with no windows and no storage space.
The most disappointing thing was the staff. Our experience was extremely mixed we had a very good initial welcome but then a waitress for supper at the pool bar was dismissive and very unfriendly and that was the experience throughout
There was unfortunately a fire alarm in the middle of the night when we were there, which caused all guest to vacate their rooms. These things happen but I was against surprised that for a small family run hotel there was no word of apology for the inconvenience verbally or in writing from members of staff.
So a mixed day, but for the money, I don’t think I would be back despite the lovely garden and breakfast"
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