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Aparthotel

Pinnacles

5.0 star property

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Pinnacles offers a tranquil getaway near Airlie Beach Lagoon. Guests can refresh in the outdoor pool or unwind in the sauna. Enjoy free WiFi and parking, with staff providing express check-in and help booking local tours.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Washer
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 10 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open Monday - Friday (9 AM - 5 PM) and Saturday - Saturday (9:00 AM - 3:00 PM)

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Reception hours are 9 AM to noon on Sunday and public holidays. The reception is closed on Christmas Day, Boxing Day, and New Year's Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for AUD 15.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 50 per person (roundtrip)
  • Airport shuttle fee per child: AUD 50 (roundtrip), (up to 12 years old)
  • Crib (infant bed) fee: AUD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Does Pinnacles have a pool?

Yes, this property has an outdoor pool.

Is Pinnacles pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pinnacles?

Check-in start time: 2 PM; Check-in end time: 5 PM.

What time is check-out at Pinnacles?

Check-out is at 10 AM.

Does Pinnacles provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM–10:00 PM on request. A fee of AUD 50 per person applies.

Where is Pinnacles located?

Situated near the beach, this luxury aparthotel is within 1 mi (2 km) of Airlie Beach Lagoon, Port of Airlie, and Coral Sea Marina. Cedar Creek Falls Reserve and Whitehaven Beach are also within 20 mi (32 km).

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 544 out of 669 reviews
Rating 8 - Good. 103 out of 669 reviews
Rating 6 - Okay. 14 out of 669 reviews
Rating 4 - Poor. 6 out of 669 reviews
Rating 2 - Terrible. 2 out of 669 reviews

Reviews

Verified

8/10 Good

Lori

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful views
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was amazing, for sure we will be coming back there in the next time, one of the best hotels I've ever been. Would be perfect if had breakfast but, excellent in all the other aspects, especially highlight for the view, absolutely stunning.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, check-in, communication, listing accuracy
The house was beutiful with great views definetly a place to go woth seral people that dont want to share room. Also a lot of stairs and hills so not for weak.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Janis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was great, fantastic view, and having a washer was essential for weeks of travel. The pool was perfect temperature and we enjoyed the pool lounger.(Wish there was two)
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Sally Ann

Liked: Cleanliness, check-in, communication, listing accuracy
The Pinnacles is well located to shops, restaurants etc, with an amazing view. However it is set on a steep hill. So be prepared for a steep walk up or a taxi which is approx $10 per trip.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, communication
Amenities and beautiful view
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property with breathtaking views and a jacuzzi!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Katharine Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful pool, really liked relaxing on the balcony & enjoyed the spa with a view
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Rupesh

Liked: Cleanliness, amenities, property conditions & facilities, communication
We requested for additional towels and the staff provided us in a short time.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Christiane Kate

Liked: Cleanliness, amenities, property conditions & facilities, communication
The infinity pool is very nice
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place was fantastic! Excellent view and very very comfortable room. Perfect for a week stay and included everything we needed. Will be coming back for sure 😊. The staff were very friendly and courteous (especially the grounds man and receptionist). Stunning view from our room and the pool. Also extremely close to the Main Street and everything we needed was a short walk, the uphill walk back is an exercise though: Very very very much recommend.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Sonki

Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved staying at this place. The view is amazing and the area is very quiet and peaceful. We will definitely stay here again whenever we visit Whitsundays!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Isabella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing Views! Staff were kind and very helpful.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic apartment with the most amazing views, lovely hosts. Stunning infinity pool
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities, communication
Pool was perfect and view was magnificent!
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Tiara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pinnacles airlie beach was spotless, amazing views & lovely helpful staff
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, room comfort, communication

Airlie

Fabulous place to unwind and just relax,Awesome views of the ocean ,Rooms spacious and welcomiong.Overall a great place to stay
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Billie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend staying here. We stayed in a 2 bedroom deluxe seaview with jacuzzi which had heaps of room. Awesome view and apartment contained everything we needed.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Angela Brigitte

Liked: Cleanliness, property conditions & facilities, communication
Amazing view great pool clean room with quality amenities
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Lorri

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spectacular views and we had everything we needed! The flat was well stocked and even had laundry, which we really appreciated! The pool area and view was simply amazing and the staff very friendly and helpful!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities, communication
Great stay at Pinnacles, swimming pool and the views were perfect! Apartment was spacious with everything needed to enjoy a stay in the whitsundays
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Gary

Amenities were as required and the view was exceptional
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, room comfort, communication
The view is amazing, the spa was excellent and the unit was very comfortable!
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Lara

Liked: Cleanliness, room comfort, communication

Stunning views

We loved this property. It was close enough to town, without being too much in the bustle of it all. The views are amazing and pool is such a treat.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Vaughn

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel pool was a highlight with great views over the bay. The room was clean, bright and comfortable.
Stayed 3 nights in Jun 2024