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Hacienda El Carmen Hotel & Spa

3.5 star property
Family-friendly hotel with a full-service spa and free valet parking

Choose dates to view prices

Hacienda El Carmen Hotel & Spa sits near Guachicmontones Interpretive Center, offering a tranquil escape from everyday life. Guests can enjoy a round of mini golf, savor international dishes at Don Bocho restaurant, or book rejuvenating treatments at the spa.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
The current price is P8,789
P10,547 total
includes taxes & fees
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Room

In-room safe, free WiFi, bed sheets

Basic Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Portable fan
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Courtyard view

Family Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

In-room safe, free WiFi, bed sheets

Premium Room

Highlights

Air conditioning
Hair dryer
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Ramon Diaz Ordaz No.2-1, Ahualulco de Mercado, JAL, 46750

What's nearby

  • Teuchitlan Plaza - 19 min drive - 10.7 km
  • Teuchitlan Square - 19 min drive - 10.7 km
  • Teuchitlan Arches - 21 min drive - 11.1 km
  • Guachicmontones Interpretive Center - 23 min drive - 12.2 km
  • Guachimontones Archaelogical Site - 24 min drive - 13.0 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 78 min drive

Restaurants

  • ‪La Choza Mayahuel - ‬12 min drive
  • ‪Restaurant Monte Carlo - ‬11 min drive
  • ‪Nautico - ‬11 min drive
  • ‪Restaurante Soky - ‬11 min drive
  • ‪Carnitas El Michoacano Ahl - ‬10 min drive

About this property

Hacienda El Carmen Hotel & Spa

Family-friendly hotel near Guachicmontones Interpretive Center
Take advantage of a terrace, mini golf, and a coffee shop/cafe at Hacienda El Carmen Hotel & Spa. Treat yourself to a massage, a body wrap, or a body treatment at the onsite spa. The on-site international cuisine restaurant, Don Bocho, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Luggage storage, massage treatment rooms, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hacienda El Carmen Hotel & Spa boast comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries

Awards and affiliations

The property is a member of Historic Hotels of the World.

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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 138 reviews
The price is P10,090
P12,108 total
includes taxes & fees
Dec 19 - Dec 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM at scheduled times and on request
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 390 for adults and MXN 390 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Don Bocho

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Mini golf
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 1722
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 390 for adults and MXN 390 for children
  • Airport shuttle fee: MXN 4500 per vehicle (roundtrip, maximum occupancy 10)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hacienda El Carmen
Hacienda El Carmen Resort
Hacienda El Carmen Hotel
Hacienda El Carmen Hotel And Spa
Hacienda El Carmen Hotel El Carmen
Hacienda El Carmen Hotel & Spa Mexico - Jalisco
Hacienda El Carmen Hotel Ahualulco de Mercado
Hacienda El Carmen Ahualulco de Mercado
Hacienda El Carmen Resort Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen & Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen Hotel & Spa Hotel
Hacienda El Carmen Hotel & Spa Ahualulco de Mercado
Hacienda El Carmen Hotel & Spa Hotel Ahualulco de Mercado

Frequently asked questions

Is Hacienda El Carmen Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hacienda El Carmen Hotel & Spa?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Hacienda El Carmen Hotel & Spa on Dec 21, 2025 start from P 8,789.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hacienda El Carmen Hotel & Spa?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hacienda El Carmen Hotel & Spa?

Check-out is at noon.

Does Hacienda El Carmen Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–8:00 PM on request. A fee of MXN 4500 per vehicle applies.

Where is Hacienda El Carmen Hotel & Spa located?

Set in Ahualulco de Mercado, this family-friendly hotel is 7.2 mi (11.6 km) from Guachicmontones Interpretive Center.

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Hacienda El Carmen Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 267 out of 343 reviews
Rating 8 - Good. 54 out of 343 reviews
Rating 6 - Okay. 15 out of 343 reviews
Rating 4 - Poor. 4 out of 343 reviews
Rating 2 - Terrible. 3 out of 343 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo Eder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hacienda, it was an amazing experience ❤️
Stayed 1 night in Sep 2025

10/10 Excellent

Valente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice historical and great service and great staff
Stayed 1 night in Jul 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent relaxing hotel and spa. Great grounds beautiful attention to detail, my only sadness was the pool was closed during our stay :(
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
An annual visit for my family. Each visit better than the last.
Stayed 2 nights in Feb 2025

10/10 Excellent

Xóchitl Micaela

Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful, the food was great, and the staff was amazing.
Stayed 2 nights in Aug 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was very friendly.
Stayed 2 nights in Jul 2022

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful place!
Stayed 1 night in Aug 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place to stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities
Beautiful place
Stayed 1 night in Sep 2022

4/10 Poor

Yasmin

Disliked: Staff & service
The gate keeper makes you feel you are obligated to tip for any minor thing he does for you. They dont have a receptionist 24/7. The gate keepers sleep in the lobby. At 730am you hear the staff talking and making all kinds of noise.
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A very beautiful old Hacienda with pleasant gardens and well kept grounds. They have a great spa with very relaxing atmosphere. We have stayed here several times and always enjoy ourselves.
Stayed 1 night in Jun 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to visit. The hacienda is beautiful. Staff is awesome.
Stayed 1 night in Sep 2023

8/10 Good

Veronique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hacienda is a beautiful place but the food was very average. There were very few people there so the hacienda felt gloomy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely beautiful. It's been wonderfully restored and it was a delight to stay here. Make sure you stay more than one night, due to other parts of our trip we were only able to stay one night and didn't get to take full advantage of the property. Definitely leave time to explore the grounds. Our only disappointment about the facilities is that the outdoor pool and hot tub were closed even though it didn't say anything about it on the website and they didn't mention it to us (we were there in March).
Stayed 1 night in Mar 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda el Carmen was the most beautiful experience I've had in any of my travels. Absolutely breathtaking!!!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Beatifull
Stayed 1 night in Nov 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
This Hacienda is amazing, just what we were looking for! From the moment we were greeted till the time we left the whole staff was wonderful! Fabiola the server at the restaurant was so kind and wonderful. Gave us ideas of where to visit and was always so cheerful! If your looking for a quite area to relax this is the place! Can’t wait to come back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I was in a movie, this property was awesome!
Stayed 2 nights in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the Hacienda. Both times have been wonderful. The grounds are impeccable. The food has always been above standard. And the spa can’t be beat. Already planning our next visit
Stayed 3 nights in Mar 2023

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent all around
Stayed 1 night in Apr 2023

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was adorable and unique. It was surrounded by beautiful antiques that took me back to yesteryear. The staff was exceptionally friendly and accommodating and we all had a magnificent experience at the health spa where we were treated like royalty. I will to return and stay at a different room every single time. Congratulations to the owners on such an exceptional property and unique surroundings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, property conditions & facilities
It was unbelievable breathtaking place! The pictures si no justice.
Stayed 4 nights in May 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. The property is family friendly, however there is a complete wing of the hacienda that is adults only, which is not specified when booking through Expedia. The adult-only area is much more luxurious than the family-friendly rooms.
Stayed 2 nights in Apr 2023