Enorme Santanna Island - Premium All Inclusive

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Luxury
VIP Access
5.0 star property
8.8

Excellent

Seaside luxury with memory foam beds

Refreshing poolside access invites evening relaxation steps from your terrace. Attentive staff serve amazing breakfast buffets and international cuisine across five restaurants. The steam room and spa provide a tranquil retreat after exploring the nearby beach.

The current price is P14,802
P17,866 total
includes taxes & fees
Oct 23 - Oct 24

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room

A modern bedroom with a large bed, a dining table, and a view of the outdoors.

Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Swim Up Room

A modern hotel room with a large bed, a desk with a laptop, a ceiling fan, and a view of a pool area.

Double Swim Up Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

A modern hotel room with a large bed, a small desk, a sofa, and a balcony with a view of palm trees.

Superior Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room with Private Pool

A rooftop pool area with a sofa and a table, overlooking a beach and ocean.

Superior Room with Private Pool

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Swim Up Room

A swimming pool with a wooden deck, a lounge area with a sofa and cushions, and a glass door leading to a room.

Superior Swim Up Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Swim Up Sea View Room

A poolside area with a wooden deck, a lounge chair, a small trash bin, and a view of the ocean.

Superior Swim Up Sea View Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, Partial Sea View

A modern hotel room with a large bed, a ceiling fan, a TV mounted on the wall, and a balcony with a view.

Superior Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, Sea View

A modern hotel room with a large bed, a ceiling fan, a TV, and a balcony with a view of the sea.

Standard Double Room, Sea View

  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Located in Agios Nikolaos, Enorme Santanna Island - Premium All Inclusive is near the beach. Sissi Mini Golf and Port of Hersonissos are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Star Beach Water Park and Aquaworld Aquarium. Labyrinth Park and Acqua Plus Water Park are also worth visiting. Discover the area's water adventures with snorkeling, windsurfing, and fishing nearby, or enjoy the great outdoors with horse riding. Visit our Agios Nikolaos travel guide
Map
Sissi Lasithiou, Agios Nikolaos, Crete, 724 00

What's nearby

  • A beach with two blue lounge chairs and a beach umbrella.
    Stalis Beach
    14 min drive - 13.3 km
  • Sissi Mini Golf
    5 min walk - 0.5 km
  • Boufos
    5 min walk - 0.5 km
  • Avlaki
    7 min walk - 0.6 km
  • Palm Bay Beach
    9 min walk - 0.8 km

Getting around

  • Nikos Kazantzakis Airport (HER)
    36 min drive

Restaurants

  • Taverna Kalyva
    7 min drive
  • Cretan Traditional Cafe
    9 min drive
  • Family Tavern MALIA PORT
    8 min drive
  • Mouries
  • Taverna Eva
    8 min drive

About this property

Enorme Santanna Island - Premium All Inclusive

  • Luxury hotel
  • Consider a stay at Enorme Santanna Island - Premium All Inclusive and take advantage of a beach bar, a poolside bar, and a terrace. For some rest and relaxation, visit the steam room, and indulge in a massage or a body treatment. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes and Pilates classes are offered at the gym; Enorme Santanna Island - Premium All Inclusive also has a coffee shop/cafe, a garden, and a library. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • A roundtrip airport shuttle (surcharge), coffee/tea in the lobby, and smoke-free premises
    • Luggage storage, a TV in the lobby, and a front-desk safe
  • Room features
  • All 286 rooms have comforts such as premium bedding and furnished balconies, in addition to perks like pillow menus and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Heating and ceiling fans
    • Hypo-allergenic bedding and memory foam beds
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 42-inch flat-screen TVs with satellite channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

All inclusive details

  • All-inclusive room rates at Enorme Santanna Island - Premium All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

    • All buffet and à la carte meals, snacks, and select beverages included
    • Basic alcoholic beverages included
    • In-room minibar (non-alcoholic beverages included)

Lessons/classes/games

  • Yoga

Entertainment

  • Onsite live performances

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • “Brunch & Co’’
  • “Trattoria Bella’’
  • “Umika’’ Asian Fusion
  • “Veggera’’ Cretan Cuisine
  • Sunset Buffet Restaurant

Things to do

  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Deep-tissue massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 2 floors
  • Built in 2024
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:30 PM to 5:30 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 79 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 79 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings and weddings) are allowed on site
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1303564

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 15 to October 31
Pool access available from 8:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Enorme Santanna Island - Premium All Inclusive have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM–8:00 PM.

How much does it cost to stay at Enorme Santanna Island - Premium All Inclusive?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at Enorme Santanna Island - Premium All Inclusive on Oct 23, 2026 start from P14,802, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Enorme Santanna Island - Premium All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Enorme Santanna Island - Premium All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Enorme Santanna Island - Premium All Inclusive?

Check-out is at 11:00 AM.

Does Enorme Santanna Island - Premium All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 79 per vehicle applies.

Are there all-inclusive benefits at Enorme Santanna Island - Premium All Inclusive?

Some rate plans available at this hotel are all-inclusive.

Where is Enorme Santanna Island - Premium All Inclusive located?

Situated near the beach, this luxury hotel is within a 10-minute walk of Sissi Mini Golf and Boufos. Avlaki and Palm Bay Beach are also within 15 minutes.

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Reviews

Enorme Santanna Island - Premium All Inclusive Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 43 out of 77 reviews
Rating 8 - Good. 26 out of 77 reviews
Rating 6 - Okay. 3 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 3 out of 77 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly an amazing hotel. The staff go above and beyond and amenities are top notch.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Busy but quiet Great choice of food at the buffet and 3 lovely restaurants Probably could do more sunbeds around the pool areas Staff were all very helpful
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating resort, short of no amenities. Staff are extra attentive and make you feel extremely comfortable especially when travelling with kids. Staff are amazing - arrived early and they did everything they possibly can to get the room ready well ahead of check in time which was great. Daily buffet changes offering a huge variety of food even for the fussiest eater.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a Gorgeous property! Food was mostly decent, drinks were very sugary and watered down. Japanese restaurant was amazing. Italian was our least favorite.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was excellent overall. The location was perfect, and everything else met or even exceeded our expectations. The staff was friendly, the atmosphere was great, and we really enjoyed our time there. As minor points for improvement, some of the food at the buffet was occasionally a bit cold, and the water pressure in the showers was somewhat weak. However, these were only small issues and did not significantly affect our overall experience. All in all, we had a wonderful stay and would definitely recommend this hotel.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, charming, delicious, relaxing experience in this hotel, everything satisfying. Foods, staffs, spa and massage experience specially Katarina. We enjoyed every moments of our 1 week stay.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place for me and my partner
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel! The service from the staff was amazing! The room was great and the pool was a nice touch! The parking facilities was very convenient and the food was amazing!!
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay at the hotel. Very clean and modern. Food is excellent with a great range of choice every day and the drinks selection is great, including a good selection of wines within the all inclusive package. We spent our time at the top pool which we found very relaxed and the lunch menu was brilliant (excellent gyros) but there are 4 pools which all offer something slightly different and we were very relieved to see that sunbed hogging wasn’t an issue at this hotel with sunbeds available well into the day. The Aperol bar, daytime crepe stand and the beanbags on the shore for sunset were all great touches. If you are looking for a relaxing hotel to remain at for your stay this is perfect. Some things to note: We visited Taverna Amelia in the nearby town which was lovely (we highly recommend) but there are limited options for food if you did want to venture out of the hotel unless you hire a car, although there are some great little supermarkets. And the fitness facilities aren’t great if that’s important to you. We stayed in a basic room which was great for us, the waterfall shower was lovely and the room was cleaned daily. The rooms with private pools looked excellent for young families or for some extra privacy. Overall we would highly recommend. We read some negative reviews which worried us ahead of staying but a lot of the negative comments are completely untrue!
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
⭐⭐⭐⭐ 4/5 We’ve just returned from a stay at Enorme Santanna Island Resort and overall had a lovely holiday, but there were a few things that stopped it from being a full 5-star experience. Starting with the positives — the staff were absolutely amazing throughout our stay. Every member of staff we encountered was friendly, welcoming and always happy to help. The rooms and hotel grounds were spotless and very well maintained. The complex itself is huge, with plenty of space and beautiful sunset views in the evenings. There are three main pools plus additional private pools for selected rooms, which is a great touch. The food overall was excellent. The buffet had a really good selection and the à la carte restaurants were mostly fantastic. The Greek restaurant was excellent and the Asian restaurant was exceptional — easily the highlight of the dining experience. Unfortunately, the Italian à la carte restaurant was a big disappointment. The food was genuinely poor and tasted like frozen food that had simply been reheated, which felt out of place compared to the quality elsewhere. There were also a couple of service issues. One day housekeeping completely missed our room, so I called reception twice to request fresh towels and for the bed to be made. They did eventually make the bed, but then forgot the towels. Not a huge issue, but something that shouldn’t really happen at this level of hotel. The room amenities were also a little underwhelming. There’s no minibar as such
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was really cold. Staff were amazing. Rooms were spacious and very clean Only negative was the hotel management consistently shouting at staff in front of guests.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property, luxurious, posh.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel offering plenty of areas to relax with fantastic food. The staff were all great (except maybe the reception team!)
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all very nice and quite calm.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic give night stay, the only complaint we had is that we paid for a late check out room but they yake your all inclusive wrist band off you at 11am
Stayed 5 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
I had an unfortunate mishap while booking. While every single reservation i made through Expedia was marked and billed at 3 travelers, somehow this booking defaulted to 2 and I did not catch the error until night of check in. Why would i when i had input 3. While this is not the fault of the property, they were not willing to help ease this unexpected additional $225 ( for a 2 night stay) even though room could accommodate 3 people. I DO fault the property for interrupting my dinner with my family while they were in the know of issue and it was in process of being fixed. I also received not 1 but 3 messages during my very short stay continuing interrupting my family vacation time i never get to have. The 2 messages were referencing needing the additional payment (after i already dropped aporoximate 900 for 2 nights!) They did receive the first of 2 additional payments at this point totaling about $1025. Interrupting the short stay for additional $125 causing great embarassmemt to me with my 2 sons as they didn't understand details and assumed mom was in financial issues which made them feel guilty for coming to this "luxury resort" we chose to splurge on for first time in their lives (20 years!) They felt bad which made me feel bad. I already was stressing at this surprose cost, so adding emotional strsin only made it worse. The 3rd message was because i refused housekeeping services. I did not see need for only staying a 2nd day. I was directed to go to front desk for that!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The buffet was delicious, but I do wish there was more fresh seafood. The à la carte restaurants were disappointing. The staff was lovely. Housekeeping incredible — daily cleaning around your schedule. Overall excellent and would recommend!
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Goed All-in hotel met uitstekende maaltijden en zwembaden. Echter hadden we pech op een aantal vlakken: airco is twee keer stuk gegaan, koelkast werkte niet en we troffen tot tweemaal een kakkerlak aan op ons terras en privé zwembad. Dit had waarschijnlijk te maken met onze liggen vlak naast de toe- en afvoer poorten van het hotel. Deze laatste bracht ook geluidsoverlast met zich mee. We boekten een deluxe kamer met privezwembad en waren hierdoor natuurlijk teleurgesteld zeker omdat dit absoluut niet goedkoop was. Al bij al een aanrader maar zorg ervoor dat je zeker navraagt om een kamer te hebben die zich niet bevindt in het complex van het hoofdrestaurant
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Süper
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le lieu était au top, comme vendu sur l'annonce
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Wir hatten insgesamt eine wunderschöne Zeit und haben 13 Nächte in diesem Hotel verbracht. Wir hatten ein Swim-up-Zimmer mit Meerblick, das optisch wirklich sehr schön war. Leider ließ die Sauberkeit im Zimmer zu wünschen übrig. Die Reinigungskraft hat nur oberflächlich geputzt und lediglich kurz durchgewischt. Außerdem kam aus der Dusche kaum Wasser. Das Boxspringbett war für uns die reinste Katastrophe: Bereits nach wenigen Minuten sind die Topper komplett verrutscht und die Matratze war insgesamt viel zu weich. Für ein Hotel dieser Kategorie hätten wir deutlich mehr Komfort erwartet. Das Essen war geschmacklich gut, allerdings war die Auswahl nicht besonders groß. Die À-la-carte-Restaurants können jeweils einmal pro Woche besucht werden, sind jedoch oft schon früh ausgebucht. Die Getränke waren gut und es wurden Original-Spirituosen ausgeschenkt. Schön wäre es allerdings gewesen, wenn die Minibar im Zimmer – wie in vielen anderen Hotels – regelmäßig und vollständig befüllt worden wäre. Den Hauptpool haben wir gar nicht genutzt, da er bereits morgens komplett überfüllt war. Der Weg zum Meer war angenehm kurz und in etwa 3–5 Minuten zu Fuß zu erreichen. Beim Check-out wurden wir weder gefragt, ob alles zu unserer Zufriedenheit war, noch verabschiedete man sich besonders herzlich. Insgesamt hatte man häufig das Gefühl einer Massenabfertigung, was vermutlich auch an der Größe des Hotels liegt. Kein 5 Sterne Niveau!
Stayed 13 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nydelig hotel med rolig beliggenhet. Jeg og min sønn har cøliaki og alt i resturantene er veldig godt allergen merket. Mary i hovedrestauranten har også cøliaki og var veldig behjelpelig med ekstra glutenfri mat. Hadde også to nydelige behandlinger i spaet.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Wir haben dieses Hotel aufgrund der beworbenen 5-Sterne-Kategorie gebucht und wurden leider auf ganzer Linie enttäuscht. Der Standard entspricht aus unserer Sicht keinesfalls einem 5-Sterne-Hotel. Die Zimmerreinigung war unzureichend: Unter dem Bett befanden sich erhebliche Staub- und Schmutzansammlungen, im Zimmer lagen regelmäßig Haare und Staub. Wasser wurde mehrfach nicht aufgefüllt, zudem fehlten wiederholt Handtücher oder der Duschvorleger. Die Kissen waren äußerst unbequem, auf mehrfache Anfragen nach anderen Kissen reagierte das Hotel nicht. Besonders erschreckend war eine Kakerlake im Zimmer. Die Rezeption empfahl lediglich, Insektenspray darauf zu sprühen. Zusätzlich lief die Klimaanlage aus und verursachte eine Wasserpfütze im Zimmer. Auch die Außenanlagen machten keinen gepflegten Eindruck. Mehrere Liegen waren verschmutzt, der Pool wies gelbliche Ablagerungen auf und der Whirlpool war während unseres gesamten Aufenthalts außer Betrieb. Ab 6 Uhr morgens wurde man regelmäßig durch Hochdruckreiniger sowie Bohr- und Wartungsarbeiten geweckt. Trotz offizieller Regeln wurden Liegen bereits vor Öffnung reserviert, ohne dass das Hotel einschritt. Wer Ruhe sucht, sollte außerdem wissen, dass insbesondere am Pool und in den Restaurants ein sehr hoher Geräuschpegel durch viele Kinder herrschte. Insgesamt passt das Preis-Leistungs-Verhältnis aus unserer Sicht überhaupt nicht zum beworbenen 5-Sterne-Standard. Wir würden dieses Hotel nicht erneut buchen.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich bin mit meiner Frau und meiner Tochter mitte Juni gereist. Es war ein sehr schöner aufenthalt in dem Hotel. Besonders gut hat uns die Sauberkeit und der Service gefallen und vor allem der Mitarbeiter Demitris . ErWar sehr zuvorkommend und hat uns immer ein Lächeln ins Gesicht gezaubert. Ein paar Gehminuten entfernt hat man auch schon den Ort Sissi erreicht, dort gab es schöne Einkaufsmöglichkeiten und Bars zum Fußball schauen.
Stayed 11 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 3 nights in Jun 2026