Hotel Puerto de las Nieves

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Luxury
4.0 star property
9.0

Wonderful

Upscale hotel by the ocean

Consider a stay at Hotel Puerto de las Nieves and take advantage of a free breakfast buffet, an arcade/game room, and a library. Treat yourself to spa services, such as a body wrap, a body scrub, or a massage. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas.

Popular amenities

  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

Room

Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double with extra bed

Room

Double with extra bed

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Located in Agaete, Hotel Puerto de las Nieves is in the city center and near the beach. Antonio Padron House Museum and Tomas Morales House Museum are cultural highlights, and some of the area's activities can be experienced at Agaete Ferry Dock and Bentayga Winery. Centro Cultural de la Villa de Agaete and Agaete Botanical Gardens are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Agaete travel guide
Map
Alcalde Jose de Armas S/N, Agaete, 35480

What's nearby

  • A rocky beach with waves crashing against a breakwater.
    Las Palmas Beaches
    2 min walk - 0.2 km
  • Agaete Natural Pools
    7 min walk - 0.6 km
  • Playa La Caleta
    15 min walk - 1.3 km
  • Agaete Botanical Gardens
    17 min walk - 1.5 km
  • Agaete Valley
    19 min walk - 1.6 km

Getting around

  • Gran Canaria Airport (LPA)
    50 min drive

Restaurants

  • Hondo Cafe
    9 min walk
  • RAGÙ
    2 min walk
  • Tasca Los Berrazales
    15 min walk
  • La Diosa Del Mar
    3 min walk
  • Restaurante La Cueva
    16 min drive

About this property

Hotel Puerto de las Nieves

  • Upscale hotel by the ocean
  • Consider a stay at Hotel Puerto de las Nieves and take advantage of a free breakfast buffet, an arcade/game room, and a library. Treat yourself to spa services, such as a body wrap, a body scrub, or a massage. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and an indoor pool
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Free newspapers, tour/ticket assistance, and luggage storage
    • A 24-hour front desk, a gift shop, and a banquet hall
  • Room features
  • All guestrooms at Hotel Puerto de las Nieves include thoughtful touches such as air conditioning, in addition to amenities like safes and free newspapers.
  • More amenities include:
    • Showers, bidets, and free toiletries
    • Free infant beds, daily housekeeping, and desks

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Frequently asked questions

Does Hotel Puerto de las Nieves have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Hotel Puerto de las Nieves pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Hotel Puerto de las Nieves?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Puerto de las Nieves?

Check-out is at noon.

Does Hotel Puerto de las Nieves provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Puerto de las Nieves located?

Located in the heart of Agaete, this hotel is within a 5-minute walk of Las Palmas Beaches and Agaete Ferry Dock. Agaete Natural Pools and Dedo de Dios Seastack are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Puerto de las Nieves Reviews

9.0

Wonderful

9.2

Cleanliness

7.0

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 114 out of 207 reviews
Rating 8 - Good. 74 out of 207 reviews
Rating 6 - Okay. 17 out of 207 reviews
Rating 4 - Poor. 2 out of 207 reviews
Rating 2 - Terrible. 0 out of 207 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - lovely staff. True, bits of this hotel could do with a face-lift. But generally, it's a great value hotel in an excellent location. Very good breakfast too. Would definitely stay again.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel and spa was wonderful 10/10
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within walking distance to great harbor restaurants, and also a quick drive to the ferry. Secure parking below the hotel is an added feature!!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

We stayed for two nights and found it very comfortable. The room was a good size, the bathroom was clean and the balcony was huge! The pool was warm and very relaxing. You do need to pay extra for the sauna though. It’s €10/pp. The breakfast was basic but good enough to start the day. The scrambled eggs were really nice.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fabulous building, shades of an old steam ship of faded grandeur, but all the more beautiful because of it, our room was very spacious. The spa pool was great. The breakfast very canarian, but lots of it. Then staff were happy, considerate and helpful. The town is VERY quiet, but it is mid December when I am writing this.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, nice breakfast with good variety, very good location, close to every thing, staff very helpful
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy stay in a classic style of hotel. Very short walk to Port town amenities (hint: walk south from hotel, not to the ocean). Extensive breakfast offerings. Spacious rooms. Fairly quiet area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Charming hotel with a fantastic spa.
Stayed 4 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spa and thermarium
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good location, big rooms and value for money

Great location, big rooms if little old fashioned. Good value. Only downside, poor breakfast.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and comfortable hotel.

Hotel is in great location. The outside of the hotel looks a bit jaded the inside is old fashioned but very clean. The staff are very courteous and helpful. Spa is actually much nicer than I expected. Breakfast very good. Second floor rooms have balconies which is very nice.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Low key and a bit old fashioned but in a fantastically ideal location for the sea front and the restaurants or bars. My room and individual balcony felt huge. I would very happily return here in an instant.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I made a very last minute change of plans and checked out of my previous hotel a day earlier than expected and was lucky enough to have found this hotel. It was reasonably priced, perfectly located, I found parking to be easy but I think I was lucky I found a spot immediately. The hotel staff were lovely. Thank You!
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

A bit disappointing

We booked this while travelling round the island after reading reviews and seeing it has a Spa. Booking via the app meant it was done on a no cancellation basis so when we arrived to find the restaurant closed and the Spa closed then disappointing doesn’t come close. If the hotel website was up to date they could have said they were closed and we would have booked elsewhere so my advice is call and check ahead. The rest was fine with the place but they should have allowed a free cancellation seeing as the main amenities weren’t available.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities

If u cant find anything else

I had high hopes for Hotel Puerto de Las Nieves given its location, but the stay was a letdown. The room felt worn and neglected, with old fixtures and poor cleanliness. The breakfast was equally underwhelming—stale bread, canned fruit, and a painfully slow orange juice machine. The coffee tasted like it had been reused a few times. Items weren’t restocked, and guests were left standing around waiting. We tried the “spa”, more like a damp, over-chlorinated space that felt more stressful than relaxing. The room itself was dark, cold, and uninviting, with sagging mattresses and poor lighting. There were also very few sockets so good luck charging ur phone. By the time we checked out, I honestly understood why the receptionist didn’t bother to ask how our stay had been or say goodbye—she probably knew the answer.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and quiet, breakfast was good and pool and jacuzzi was relaxing, fresh and modern with water jets and massaging loungers in the pool A few things not good such as no English speaking staff, had to rely on Google translate, no English channels on TV, it's the most widely spoken language in the world. We were there for four nights, the first two nights we were wakened by a garbage truck outside at 3.30am, it went on for fifteen minutes, very loud. We asked to change rooms from 208 to 202 which was so much better, so quiet and with our own terrace with a lovely view. The first morning we didn't say we didn't want housekeeping, there wasn't a sign to put outside the door, also we'd only checked in the night before. On returning after a walk I found my flip-flops I'd brought for the pool had been thrown out, I'd left them in a bag in the bathroom, the maids when questioned via the receptionist kept saying they hadn't seen them, but they never admitted to throwing them out, after no luck finding them the head receptionist compensated me 5 euros to replace them, it was an inconvenience as I needed them for the pool and had to make do with training shoes.
Stayed 4 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un excellent séjour dans cet hôtel. Tout s'est très bien déroulé du début à la fin. Le personnel est particulièrement accueillant, professionnel et toujours disponible pour répondre à nos besoins. La chambre était confortable et les prestations étaient à la hauteur de nos attentes. Nous recommandons cet établissement sans hésitation et y reviendrons avec plaisir.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel mit schönem Spa und grossen Zimmern. Tolles Frühstück und sehr gutes Preis-Leistungsverhältnis. Das Personal ist sehr freundlich.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El desayuno estuvo bien. Es un hotel pequeño y tiene un spa individual/pareja. También tiene servicio de masajista con coste extra.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Gutes Frühstück. Leider war die Sauna geschlossen, schade bei einem Wellness Hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent petit hôtel rétro rénové dans les années 80. Le personnel est très accueillant et les prestations excellentes. Spa , parking, petit déjeuner de qualité. Nous reviendrons. Merci
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra och gratis garage parkering
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Camera un po’ datata ma pulita e personale molto gentile Buona colazione e assortita
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen sitio
Stayed 5 nights in Dec 2025