Afwerasi Hotels

"Amazing experience at this hotel. High standard services. Very professional staff. Good food. I will highly recommend this hotel."

"Checking in full of confusion. "

"Everything was good and smooth. My host Derrick was professional and helpful along with his team "

"Although the apartment listed check-in as 1:30 PM, our arrival experience was quite disappointing. When we got there, the host seemed unaware of our booking and later stated that check-in was actually at 2:00 PM. We waited at reception with no assistance, and no one came to check us in. After making inquiries ourselves, we were eventually told the unit was ready. However, upon entering, the cleaner was still working, and the apartment was clearly not prepared. We had to wait an additional 30 minutes before it was finally ready. Even then, the condition of the space was not acceptable. Cleaning tools like mops and brooms were left stacked in the bathroom, which felt unhygienic. There was no toilet paper provided initially; the cleaner had to bring some later. The host never showed up in person throughout our stay. Communication was minimal and only occurred via text after I had to reach out for basic information like the Wi-Fi password. Speaking of Wi-Fi, it was frustrating to discover that the building uses expiring internet access. In today’s world, reliable and straightforward internet access should not be this complicated. Additionally, the air freshener in the lobby was excessively strong and overwhelming. A more subtle scent would greatly improve the overall atmosphere. Overall, this experience fell short of expectations, especially in terms of communication, cleanliness, and basic guest readiness. There is definitely room for improvement"

"The rooms need a little more TLC and attention to details. "

"This was the prefect place. Close to everything."

"Horrible experience "

"I had a great stay at Loxwood House and would definitely recommend it to other travelers. The room was clean, comfortable, and well-maintained, which made it easy to relax after a long day. Rachel and Acpenny were very prompt and responsive to our needs, which really stood out and made the experience even better. It’s always reassuring to know that help is available quickly if needed. The Wi-Fi worked well throughout our stay, and we didn’t experience any connectivity issues. The air conditioning also kept the room nice and cool, which was especially appreciated. Overall, a smooth and enjoyable stay with excellent service! "

"Clean room but bedsheets were not changed regularly. "