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"Generally, an excellent facility with good customer service. We used pool and gym and they were good. In-room facilities included washer/dryer which was easy to use. Car parking is unallocated and not secure. It is basement parking but open to the beach and any salt spray during stormy weather. The bathroom of our room is in need of repair and upgrade. Bottoms of both doors are heavily water damaged, the bath (no separate shower) shows rust in the bottom and is curved so no level space to stand for shower, the fixed glass pane as a shower screen barely 400m which is grossly inadequate. The basin is cracked and the cover behind the ancient mixer tap is also cracked in several places. Will recommend, but parking at $28/night is a little high."

"Couldn't fault this hotel. It's location by the beach, next to the tram with easy access to the airport by bus or taxi was great. This hotel is what my wife refers to as an old grand style. With character and charm but with modern features such as new lifts. We stayed for 5 nights and had breakfast included. The breakfast was delicious with plenty of options. We ate in the bar a couple of times and the food was fine. There are plenty of restaurants though within a few minutes walk. We would definitely stay here again if visiting the area in the future."

"Great location, great staff and friendly concierge. Will stay again. "

"I was only having a quick stopover but would highly recommend to my nursing agency-Affinity to encourage other nurses to stay there."

"Perfect location to stay after attending a show at the Festival Theatre"

"The pool and spa was amazing, really friendly, helpful staff and beautiful rooms."

"What we didn't like was the water in the shower and basin was only luke warm which is not good in colder weather. The hand held shower arm didn't work.Only overhead shower worked but not good for ladies hair do."

"Exceptionally clean and comfortable room. Could not fault anything about my stay, from the room to the service, all was top notch."

"Great stay closevto everything"