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Capital O Hotel Los Caracoles, Acapulco

2.0 star property
Hotel with an outdoor pool, near Forum de Mundo Imperial

Choose dates to view prices

Just a short distance from Forum de Mundo Imperial, Capital O Hotel Los Caracoles offers a quiet escape in Acapulco. Travelers appreciate the beautiful garden setting, refreshing outdoor pool, WiFi in common areas, and a 24/7 front desk.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pool
  • Free WiFi
The current price is P1,600
P2,096 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

Soundproofing, bed sheets

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
Private pool
Soundproofed rooms
Air conditioning
Private bathroom
Cable channels
Flat-panel TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Three beds)

Soundproofing, bed sheets

Standard Room (Three beds)

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
Private pool
Soundproofed rooms
Air conditioning
Private bathroom
Cable channels
Flat-panel TV
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room

Soundproofing, bed sheets

Standard Room

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
Private pool
Soundproofed rooms
Air conditioning
Private bathroom
Cable channels
Flat-panel TV
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
1300 Blvrd de las Naciones La Poza, Acapulco, GRO, 39370

What's nearby

  • La Isla Shopping Village - 12 min walk - 1.0 km
  • Forum de Mundo Imperial - 17 min walk - 1.5 km
  • Playa Revolcadero - 18 min drive - 5.6 km
  • Arena GNP Seguros - 22 min drive - 6.4 km
  • Majahua Beach - 27 min drive - 8.2 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 7 min drive

Restaurants

  • ‪Los Tarascos - ‬4 min walk
  • ‪La Casa De Los Abuelos Diamante - ‬14 min walk
  • ‪Mexa - ‬6 min walk
  • ‪Sabor Guerrero Diamante - ‬1 min walk
  • ‪Mario Canario - ‬1 min walk

About this property

Capital O Hotel Los Caracoles, Acapulco

Hotel near Forum de Mundo Imperial
Located close to Playa Revolcadero, Capital O Hotel Los Caracoles, Acapulco provides a garden. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Capital O Hotel Los Caracoles, Acapulco have perks such as private pools and air conditioning, as well as amenities like sound-insulated walls.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 24-inch flat-screen TVs with cable channels

Similar properties

1 bedroom, soundproofing, free WiFi, bed sheets

Capital O Hotel El Mejicano, Acapulco

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
6.6 out of 10, 282 reviews
The price is P1,063
P1,392 total
includes taxes & fees
Nov 26 - Nov 27
Capital O Hotel El Mejicano, Acapulco

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Private pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels
  • Private pool

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Does Capital O Hotel Los Caracoles, Acapulco have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Capital O Hotel Los Caracoles, Acapulco?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Capital O Hotel Los Caracoles, Acapulco on Nov 25, 2025 start from P 1,600.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Capital O Hotel Los Caracoles, Acapulco pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Capital O Hotel Los Caracoles, Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Capital O Hotel Los Caracoles, Acapulco?

Check-out is at noon.

Where is Capital O Hotel Los Caracoles, Acapulco located?

Located in La Poza, this hotel is 0.9 mi (1.4 km) from Forum de Mundo Imperial and within 6 mi (10 km) of Playa Revolcadero and Majahua Beach. Icacos Beach and Diana the Huntress are also within 12 mi (20 km).

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Reviews

Capital O Hotel Los Caracoles, Acapulco Reviews

7.6

Good

7.6

Cleanliness

7.2

Amenities

8.0

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 41 out of 104 reviews
Rating 8 - Good. 27 out of 104 reviews
Rating 6 - Okay. 17 out of 104 reviews
Rating 4 - Poor. 10 out of 104 reviews
Rating 2 - Terrible. 9 out of 104 reviews

Reviews

8/10 Good

Ever

Liked: Cleanliness, staff & service, property conditions & facilities
4 star hotel
Stayed 1 night in Jul 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service
Staff was great.
Stayed 5 nights in Oct 2024

8/10 Good

Harvey

Liked: Cleanliness, staff & service
Desk girls
Stayed 13 nights in Feb 2025

2/10 Terrible

FREDDY

Disliked: Amenities, property conditions & facilities
Bathrooms we leak no hot water no towers and the whole room is a mess the AC is not working not recommend it
Stayed 1 night in Aug 2022

6/10 Okay

Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, solo el servicio de toallas está pésimo muy rotas y con hoyos,además me faltaron unas toallas y me dijeron que si quería más era un costo de $50 00 pesos por cada extra
Stayed 3 nights in Aug 2025

8/10 Good

OSCAR

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Algo viejo
Stayed 1 night in Jul 2025

4/10 Poor

Juanita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They had bed bugs
Stayed 2 nights in Jun 2025

10/10 Excellent

Meagan

Liked: Amenities
Great stay! Super clean and cold AC
Stayed 1 night in May 2025

6/10 Okay

Giovanni

Liked: Cleanliness
Las sábanas no estaban del todo limpias. El hotel en si ok
Stayed 1 night in May 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio es excelente
Stayed 2 nights in Mar 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 dias no hubo agua caliente y el dia que llegué habia ina cucaracha muerte
Stayed 4 nights in Feb 2025

4/10 Poor

Suzana Cristina

Disliked: Cleanliness

Precisa melhorar MUITO

A localização próxima ao aeroporto é o único ponto positivo para voos bem cedo, que foi meu caso. Mas além de Oxxo e um mercado, não há nada por perto, nem o shopping que diz que há por lá estava funcionando, já que desde o furacão em 2023 encontra-se totalmente fechado. Os funcionários são o básico, não posso dizer que são prestativos nem amigáveis, pois tive que pedir duas vezes por uma toalha que estava faltando, me colocaram num quarto que a luz do banheiro não estava funcionando. Tive que tomar banho no escuro e somente 4h após o check in apareceu alguém da manutenção e arrumou, sendo que logo que entrei eles mesmos me avisaram que havia esse problema. Mas deixou uma sujeira imensa. Não recebi um desconto nem pedido de desculpas. Pelo contrário, e cobraram extra no check in por ter duas pessoas no quarto, dizendo que só havia reservado para uma. Em todos os hotéis, a não ser que tenha café da manhã, o preço é o mesmo para uma ou duas pessoas, já que a cama é de casal e as comodidades são exatamente as mesmas. A piscina precisa de manutenção. O fundo estava sujo e cheia de insetos. Na foto, essa área parece bonita, mas justo atrás dela (na parte que não aparece na foto) existe um depósito lotado de tralhas, que ficam expostas, sem porta nem cortina. É um ambiente zero convidativo. Também há um barco abandonado no jardim, que não aparece na foto. O jardim é um espaço que está bem cuidado, mas não há um banco sequer e gatos ficam circulando para fazer suas necessidades ali.
Stayed 1 night in Feb 2025

6/10 Okay

Zaira

Liked: Amenities
La habitación es muy cómoda.
Stayed 2 nights in Feb 2025

6/10 Okay

Miriam

Liked: Staff & service
No cumple con lo que ofrece
Stayed 1 night in Jan 2025

10/10 Excellent

Librado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Dec 2024

10/10 Excellent

Librado

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 1 night in Dec 2024

8/10 Good

BrisaIrania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable 😊
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Nov 2024

6/10 Okay

Julio Cesar

Xxxx
Stayed 2 nights in Sep 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable lugar, todo muy limpio y la atención excelente.
Stayed 1 night in Aug 2024

10/10 Excellent

Ivan

Liked: Cleanliness
Todo bien
Stayed 2 nights in Jul 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good prices
Stayed 2 nights in Jul 2024

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
No recomiendo hospedarse aquí ya que tienen mala atención. No funciona el aire acondicionado. El baño está sucio. Huele a cigarro la habitación.

8/10 Good

María Josefina

Buena
Stayed 2 nights in Sep 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien las instalaciones, me fue muy funcional y cómodo.
Stayed 2 nights in Sep 2023