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Aparthotel

Gran Palma

2.5 star property

Choose dates to view prices

You can look forward to a terrace, a garden, and laundry facilities at Gran Palma. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
The current price is P3,383
P4,059 total
includes taxes & fees
May 24 - May 25
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:

Remove personal items and remove leftover food and drinks

Turn off the lights and return the keys

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of MXN 350 per pet (varies based on length of stay), plus a deposit of MXN 600 per stay

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for MXN 300.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 600 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 180 for children
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 350 per day
  • Crib (infant bed) fee: MXN 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Gran Palma have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Gran Palma?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Gran Palma on May 24, 2026 start from P3,383, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Palma pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 600 per stay and a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Gran Palma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Gran Palma?

Check-out is at 11:00 AM.

Where is Gran Palma located?

Located in Playa Diamante, this aparthotel is within a 15-minute walk of Boulevard de las Naciones, La Isla Shopping Village, and Plaza Isla Diamante. Forum de Mundo Imperial and Laguna Tres Palos are also within 2 mi (3 km).

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Reviews

Reviews

6.4

6.8

Cleanliness

8.0

Amenities

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified

8/10 Good

Cesar

Liked: Cleanliness, check-in, communication, listing accuracy
Que exista una recepción, para registro al ingresar y antes de ingresar a la habitación como huésped, checar que la TV funcione al 100 así como el control de la misma
Stayed 1 night in May 2026
Verified

2/10 Terrible

noe

Disliked: Check-in, communication, listing accuracy
El agua de la regadera salió negra, no hay canales de televisión, la chapa de la entrada principal no es segura, el aire no enfría y para llegar a la propiedad es muy complicado, llegué de noche y se me hizo inseguro.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

eduardo

Liked: Amenities, communication
Disliked: Cleanliness
La habitación sin mantenimiento, las paredes y muebles tenían muchas manchas de suciedad tanto en dormitorio, y baños, y es algo facil, solo limpieza, el condominio. el condominio bien ubicado, con bonitas amenidades y facil acceso
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Stayed 2 nights in Apr 2026