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"Staff ..Iona went out her way for we when registering into the hotel. The breakfast was outstanding and the staff all very friendly. "

"2 nights at this beautiful located hotel. Our room was very clean, comfortable, warm and quiet. Lovely to sip a coffee and look out of the window at the loch and snow topped mountains. Excellent facilities, we enjoyed the heated pool. spa, gym while the weather did it's worst outside. The food available was excellent. Dinner first night in the Estate room which was excellent in every way. A must. Quality food and service. Second day in the Wild Brownie. Again excellent service with good food. Breakfast was also good with endless choice and great service. If you asked the staff you could pretty much get what you wanted the way you wanted it. In fact the staff through out the hotel were very helpful and friendly. Also found one or two lesser known malts in the whisky bar which was a delight. Very knowledgeable young lady serving. Special mention for the lady doing the house keeping, bedroom clean/make up. Nothing seemed to be too much trouble for her. Very helpful, Unfortunately I did not get her name. Maybe next time."

"Lovely location, quite clean, just what we wanted. Walk to to Blackrock was lovely, saw a red squirrel on route. "

"Has everything you want or need. Excellent staff, services, food, spa. Cannot fault whatsoever. Cannot wait to return"

"Everything! From check on in to check out. Everything was perfect. "

"Freshly decorated room. Exceptionally clean. Amazing staff. Even more amazing food!!! This hotel is a gem!!! I don’t understand all of the bad reviews. We genuinely couldn’t find fault apart from lift not working"

"Staff were very attentative and castle room was lovely. "

"The room was clean and the bed comfy, bathroom was spotless and the staff were very friendly, room was ready when we arrived and got to check in before the usual time, only let down was the breakfast it was not warm enough., I would definitely stay again."

"The staff were great cant fault anything about the stay ten out of ten"