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Carmelite Hotel, BW Signature Collection

4.0 star property
Upscale hotel, walk to Union Square Shopping Centre

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Carmelite Hotel, BW Signature Collection

Photo gallery for Carmelite Hotel, BW Signature Collection

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch and dinner served
Bathroom
Bathroom

Overview of Carmelite Hotel, BW Signature Collection

Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
7 Stirling Street, Aberdeen, Scotland, AB11 6JU
  • Popular LocationUnion Square Shopping Centre2 min walk
  • Popular LocationAberdeen Harbour7 min walk
  • Popular LocationHis Majesty's Theatre10 min walk
  • AirportAberdeen (ABZ)22 min drive
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Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Hair dryer
Deep soaking bathtub
Electric kettle
Champagne service
  • 5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Hair dryer
Deep soaking bathtub
Electric kettle
Champagne service
  • 5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Hair dryer
Deep soaking bathtub
Electric kettle
Champagne service
  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Fireplace
Heating
Connecting rooms available
LCD TV
Bathrobes
Hair dryer
Private bathroom
  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Highlights

Heating
Connecting rooms available
LCD TV
Private bathroom
Hair dryer
Deep soaking bathtub
Electric kettle
Champagne service
  • 5 sq m
  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Aberdeen

Carmelite Hotel, BW Signature Collection is located in Central Aberdeen, a neighborhood in Aberdeen, and is in a shopping district and near the beach. Salvation Army Citadel and His Majesty's Theatre are local landmarks, and travelers looking to shop may want to visit Union Square Shopping Centre and Bon Accord Centre. Aberdeen Maritime Museum and Codonas Amusement Park are also worth visiting.
Visit our Aberdeen travel guideOpens in a new window

What's nearby

  • Union Square Shopping Centre - 2 min walk
  • Aberdeen Harbour - 7 min walk
  • His Majesty's Theatre - 10 min walk
  • University of Aberdeen - 4 min drive
  • Aberdeen Royal Infirmary - 5 min drive

Getting around

  • Aberdeen Station - 3 min walk
  • Aberdeen Airport (ABZ) - 22 min drive

Restaurants

  • Cosmo - 3 min walk
  • The Craftsman Company - 2 min walk
  • CASC Bar - 1 min walk
  • Caffè Nero - 3 min walk
  • Aitchies Ale House - 1 min walk

About this property

Carmelite Hotel, BW Signature Collection

Upscale hotel located in Central Aberdeen
Close to Union Square Shopping Centre, Carmelite Hotel, BW Signature Collection provides dry cleaning/laundry services, a bar, and conference space. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), express check-out, and meeting rooms
  • Smoke-free premises, luggage storage, and a 24-hour front desk
  • Laundry services, an elevator, and a front-desk safe
Room features
All 52 rooms offer amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 6 per day)

Food and drink

  • Weekday cooked-to-order breakfast available for a fee: GBP 5 to 12.50 per person
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from December 21 2023 to October 1 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
7 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00–12.50 per person
  • Nearby parking fee: GBP 6 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Carmelite Aberdeen
Carmelite Hotel
Carmelite Hotel Aberdeen
Hotel Carmelite
Carmelite Aberdeen, Scotland
Carmelite
Carmelite
Carmelite Hotel, BW Signature Collection Hotel
Carmelite Hotel, BW Signature Collection Aberdeen
Carmelite Hotel, BW Signature Collection Hotel Aberdeen

Frequently asked questions

Is Carmelite Hotel, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Carmelite Hotel, BW Signature Collection?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Carmelite Hotel, BW Signature Collection?

Check-out is at 11 AM.

Where is Carmelite Hotel, BW Signature Collection located?

Located in Central Aberdeen, this hotel is steps from Union Square Shopping Centre, The Trinity Centre, and Aberdeen Maritime Museum. Bon Accord Centre and Aberdeen Art Gallery are also within 5 minutes. Aberdeen Station is only a 3-minute walk.

Carmelite Hotel, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 134 out of 348 reviews" "
Rating 8 - Good. 125 out of 348 reviews" "
Rating 6 - Okay. 54 out of 348 reviews" "
Rating 4 - Poor. 26 out of 348 reviews" "
Rating 2 - Terrible. 9 out of 348 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strange, weird, ultimately horrible
Bizarre hotel in good location. Whole place felt grubby and poorly designed and furnished. Staff were asleep on chairs outside the rooms, really strange. No sense of customer service. Bed uncomfortable. Electricity and light switches hard to work out and weird. No free parking, no parking at all, even though they advertised it. Terrible.
Stayed 1 night in Jun 2022

4/10 Poor

Richard

Business traveler
Disliked: Staff & service
Never Again
Where do I start with the Carmelite? Parking - although it does say that there is parking, there's not - you have to park in one of the carparks either in the shopping centre or the train station. On arrival I actually though the hotel was closed as it was in darkness and the door was locked - when I eventually got in to the hotel I was met by 2 rather large security guards who didnt actually understand why i was there - a member of staff did appear and looked a but shocked when I said had a reservation - not surprised as the hotel seems to be a half way house for migrants/immigrants at the moment which is a shame as i can imagine it was a lovely place to stay in beforehand. Sleep was interrupted several times through the night by shouting coming from other rooms and kids in the corridors early in the morning. Not 100% sure if the security guards are to keep people out or to keep people in? On departure - no hotel staff around just the security guards so I just gave them the key and hot footed it out of there as quickly as possible, A real shame as like I said earlier, this hotel was probably fantastic but it just needs some care and attention and to get back to being a proper hotel - I really do think that there should be something mentioned to people before booking the situation regarding their live-in guests/inmates.
Stayed 1 night in Jun 2022

6/10 Okay

Colin

Business traveler
Liked: Cleanliness, staff & service
Recent visit
Staff were friendly enough and my room was fine. Disappointed that there was no bar or restaurant facilities as this wasn’t stated in the app. Felt a bit unwelcoming as the front door was always locked, even during the day. Breakfast was really good though, the chef can make a good omelette!!
Stayed 2 nights in Jun 2022

6/10 Okay

Jordan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
unexpected, would not stay again
The place felt strange on arrival. There was a lot of randoms hanging around in the main reception area. I later realised that these were refugees/immigrants awaiting social housing and staying in temporary hotel accommodation on site. I felt uncomfortable as a solo female traveller being what appeared to be the only paying guest on the premises. That said, the staff were friendly and accommodate my request to move rooms to a room with a bath. Rooms dated but comfortable. Stayed on a room only basis.
Stayed 1 night in Mar 2022

6/10 Okay

M

Disliked: Cleanliness, property conditions & facilities
Not as expected...
Looked amazing online, however in reality it's a little run down. We stayed in the Cabanel Suite which is one of the best rooms and can tell it badly needed refreshed. Paint needed touched up, loose carpet, really noisy annoying fan in the bathroom. Sleep wasnt great, kept hearing doors shut and there was a big draft at the window where the bed was so was cold. Wasn't the cleanest. The bath had a lot of brown and pink dirty marks? Upon arrival it felt a little intimidating as there was always security guards at the front door. It turns out this hotel is currently housing a lot of refugees / illegal immigrants? We did not see anyone else there who I'd consider to be a paying guest so the atmosphere was pretty poor.
Stayed 1 night in Mar 2022

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Amenities, property conditions & facilities
Stayed at hotel on 4th march 2022 what an awful experience, full of refugess, no bar or restaurant open and no atmosphere whay so every had i know this would never have stayed
Stayed 1 night in Mar 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Reception staff very helpful on arrival,advised to park in car park, 5 mins walk away, as cheaper than outside the hotel, due to being in the Middle of the town centre. room very nice, bed very comfortably. Barman couldn't do enough to help, nothing was too much trouble for him, what a credit to the hotel. Food beautiful, well presented. Would definitely recommend,
Bedrooms
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Lovely but rather noisey
Room was lovely however for the price of the room we expected a better sleep. Everything from outside could be heard resulting in not a great sleep for both nights of our two night stay. Booking a suite we expected a lovely relaxing atmosphere and the noise outside ruined this. Im aware this noise outwith the hotel cannot be controlled by the hotel but im sure there are some sound proofing measures that could be put in place. Or some way of explaining on the website which rooms are more peaceful.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a room for one night. Room had the amenities we needed, however, there was a stain on the top of the duvet that looked questionable (pictured). I was also charged twice for this room. The first member of staff I spoke to regarding this was unhelpful and rude, which was disappointing, especially considering the state of the bed. I spoke to a different member of staff the next day over the phone who was very helpful, however, and sorted out the double charge for me. Overall, I would not recommend due to having a dirty duvet and unhelpful staff when we were at the location - it soured our visit.
Stayed 1 night in Aug 2021