"One job, to be hospitable while providing a comfortable room for the night. I’m not concerned if some of the grout is discoloured or the paintings are a bit faded but having the hot water turn off abruptly when someone else has a shower, outside lights that light up your room all night plus a host with attitude sort of misses the point.
Getting antsy when we asked if having arrived earlier than expected and could we check in 1 hour earlier (needed to get changed for a wedding) and then charging us $28 for that hour… room was clean BTW, he said that.
Some people should just stop or move on if they don’t like their job or what it entails."