Novotel Aachen City places visitors in the heart of Aachen-Mitte. Travelers can shop on site, relax on the terrace, or enjoy the arcade room. The hotel offers high-speed WiFi throughout, while the 24-hour front desk staff helps ensure a smooth, comfortable stay.
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 26 per person
Pet fee: EUR 19 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Frequently asked questions
Is Novotel Aachen City pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Novotel Aachen City?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Novotel Aachen City on May 25, 2026 start from P6,639, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Novotel Aachen City?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Novotel Aachen City?
Check-out is at noon.
Where is Novotel Aachen City located?
Located in Aachen-Mitte, this hotel is within a 10-minute walk of St. Nikolaus Church, Elisenbrunnen, and Eurogress Aachen. Suermondt Ludwig Museum and Couven Museum are also within 10 minutes. Eurogress Aachen Bus Stop is 7 minutes by foot and Aachen (XHJ-Aachen Central Rail Station) is 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Impressed by the kindness, professionalism and proactivity of all the staff! Great breakfast. Clean and big rooms. Very convenient and central location. My second stay here and not the last!
Mathilde
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Byeungwoo
Dec 12, 2025
Liked: Cleanliness, staff & service, amenities
The location is just perfect and the room is spacious and quiet.
Great location near the cathedral and square. Hotel was great but we did not eat the breakfast as it was expensive at $26 euros each. I recommend the dining room as we ate 2 nights of 3. Parking was easy with our rental. Unfortunately, our vehicle was broken into and my wife’s Michael Kors purse (the only item we left and forgot in the car) was stolen. Note: the underground parking does not belong to the Hotel. I would recommend staying here without a vehicle.
The hotel and room as such were fine. But there are too many drug addicts and drunks in the blocks around the hotel. The parking lot is spacious but some parts of it are used as public latrine. Very close to main shopping areas and other parts of the city center.
Very convenient for Aachen Christmas market. Super friendly staff. Clean room. Used bar both evenings and drinks were reasonable and delicious. Didn’t have breakfast as we had it on the go from fantastic bakeries and cafes in town. Aachen beautiful - you must see the cathedral!
Samantha
Stayed 2 nights in Dec 2024
Verified
10/10 Excellent
Tanya
Dec 2, 2025
Liked: Cleanliness, staff & service, amenities
Very clean hotel/room, pleasant staff and a wonderful breakfast selection (though a bit pricey).
I would have given it 5 stars if not for the odd room layout. I had a single queen room. The toilet was immediately to the left of the door, but the sink, shower and tub were around the corner. I found that odd.
There was an electric kettle in the room with a few tea and instant coffee selections, and a mini fridge. The room size was good with two windows that you could open.
I came in by train and you can take bus 3 or 13 to the Hansemannplatz stop. Cross the street to Peterstraße and the hotel is down on the left. Easy to get to and a short walk further down Peterstraße gets you towards the old town.
We don't really have a good feel for Aachen as a city and aren't sure what to say about the area other than that it was pretty vibrant and appeared to offer some night life opportunities. The hotel was clean and modern and the service was mostly good, although they seemed to be thrown a little for a loop by a family showing up to breakfast with two kids, which was odd. The room was adequate, but not big, and with both the bed and the pull-out sofa if was tricky to move around. It had an adequate fitness facility on the top floor, with dumbbells up to 10kg, a full-body selectorized weight training machind, and some cardio machines, as well as a shower and changing area.