Souss-Massa-Draa 4 Stars Hotels

"Amazing hotel "

"We would not return to this hotel. After arriving on Saturday, I began vomiting on Tuesday and my partner on Wednesday. We talked with other guests that were also sick after eating at the hotel restaurants. Having now searched for instances of food poisoning at this hotel, we can see this wasn’t an uncommon experience. Most of the buffet food is bland and some of it horrible, tasting genuinely off or unpleasant. The food is poorly labelled, with dishes under the wrong stickers or stickers missing. As a vegetarian, there aren’t many options - when I chose a cheese salad, it turned out to have some kind of squid in it. After asking a waiter, who asked a chef, they directed me to another salad, which had pieces of chicken in it. Some of the staff are lovely and friendly, but others are very grumpy and make you feel like you are an inconvenience. Our room was cleaned well but the rooms are dated and in need of renovation - there is mould in the bathrooms and a slight smell of damp. The private beach is a small area combed back from a stony beach with lots of plastic and (friendly but slightly concerning) stray dogs. The grounds of the resort itself are beautiful and the pools are lovely to swim and lounge by."