Pilarei 4 Stars Hotels

"First off, we had an excellent checkin experience, and great site recommendations. The staff were great. The main issue was that the air conditioning did not work. This was reported to the front desk twice as the temp in the room went from 23C at checkin to 25.5C before dinner. The hotel rep went to the room when we reported the problem and fiddled with the thermostat. Seemed to work briefly when we went to sleep, but we woke up after midnight sweating at 27.5C. We opened the doors to the outside in order to cool down the room in the middle of the night. Reported this issue to the front desk at checkout. "

"Very good service "

"Staff were amazing especially at breakfast. Breakfast was superb with lots of variety. Great location"

"Lovely rooms ever clean. Staff all friendly. Lovely grounds "

"The hotel has a fantastic location overlooking the bay and mountains beyond. The facilities are excellent with large and comfortable rooms. The staff were outstanding, nothing was to much trouble - Thank you"

"The staff and location were lovely. The view from Bay Palace provided beautiful sunrises, gorgeous views of the mesmerizing blue water beach, and enchanting views of the town. "

"A gorgeous stay! The staff were excellent and the place was immaculate. Will definitely be coming again! Would be great if they could send a welcome email earlier on and have a post-stay email too 😊 Thanks for a great stay!"