Norwalk Islands 4 Stars Hotels

"The staff are lovely, room was great, bed comfy but I stayed for 2 nights and my room wasn’t cleaned which I would normally expect to happen everyday. The breakfast was pretty average, I had the buffet and the scrambled eggs were probably the worst eggs I’ve ever had. I did however like the motivational and perspective posters and the opportunities for improving mental health. "

"Great place for quick stay, clean, comfortable stayed many times 1-3 days at time and no problems at all"

"The room service ordering was not user friendly. I had to call the front desk twice to figure out. Had to click on the food picture - that was not clear. And the person at the front desk seemed to be annoyed with me which made even more frustrating."

"I was in town for a wedding nearby and booked this hotel because it advertised free local shuttle. I called ahead to ask for a shuttle from the train station and was told it was not available. I also asked for a shuttle to the wedding venue, and was told that there is someone available, but they do provide transport to other venues… which seemed petty and does not affect the other venue, rather it affects the guest who chose to stay at your hotel and now has to arrange and pay for another ride. I witnessed two other guests separately have unpleasant altercations with the front desk staff as well. For such a nice hotel, I would have higher expectations of the staff. Otherwise, the room is nice and spacious. The robe provided in the closet seemed well-worn, which was not very appealing. The bed was comfortable. It was off season, but the pool area seemed nice. "