Santo Tomas 3 Stars Hotels

"The staff are very kind and very accommodating.. "

"Pool was clean, staff was very friendly and professional "

"Tiles are all not fixed as they were moving while we step on it. we stayed for 2 nights and nobody bothered to ask us for room make up - so our room was a complete mess. Incomplete toiletries- we were told that in one room they only provide for one set of hygiene kit - our rooms are supposed to accommodate 2 to 3 people! But they provided us after we requested. No complimentary water and refrigerator contrary to what was indicated in our vouchers. The hotel staffs need improvement in...

"I booked a hotel called Orchids Hotel to find that it's now the Bed Box hotel. An apt name as the room was little more than a "box". By far the worst hotel room I've ever stayed in. No window, no closet, no dresser, no where to hang or store clothing. No in room coffee, no toilet paper. The shower and toilet facility were on the same level so I was constantly standing in water. No soap, shampoo or conditioner. They charged me for an extra blanket. I was embarrassed for my girlfriend and...