Rila Mountains 3 Stars Hotels

"The property was tired and needed a refurbishment. Certain essentials were missing or did nor work. The oven knob was not turning the operating spindle to which it should have been attached,and the Micro Wave turn table didn't turn. Tthere were no plugs in the bath nor the Sink out let and the crockerty was sparse, I would say to summer visitors stay away if you are expecting air con. I had to go out and buy a fan. Other essentials were also missing. No bottle opener, not enough...

"big aprtment get me me to choose thar is no tv at the room only at living room "

"Good location decent breakfast, hot water isn’t the most sufficient, friendly staff"

"I arrived late and reception had a drink and meal waiting for me, great service thank you."

"Very nice and comfortable for relaxing vacations"

"Great hotel for the price. Food was good."

"Upon checking in after all days travel we were told that we had only booking for 4 guest where we had 5 guests booked with Expedia, then we were told that we only paid 50% of the total amount. We all including 2 very tired you d children waiting in the lobby for 20 minutes before the manager came and sorted it out. Room shower and radiator leaked and we were asked to check other rooms by handing us the key to several rooms on different floors to see if we like any other room to mover to ....

"The hotel itself is of a good quality. The rooms are spacious, clean and comfortable. Beds and shower are really good. The environment is great; with a view on the Rila mountains. Unfortunately all this is being 'wiped out' because of the unbearable noise from the restaurant below the hotel. The noise starts in the afternoon until midnight. We booked this hotel for 2 nights to take the first bus of 7.40 h to the Monastery. Obviously we went to bed early. We had a terrible night. If you don’t...

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"

"Hôtel dans un endroit calme au cœur de la montagne. Piscine extérieure et espaces bien-être gratuit (saunas hammam jacuzzi...) Parking gratuit Chambre confort, décoration simple. Le moins, manque et d'information et d'amabilité du personnel "

"Hotel is ok, bathroom was very old, no shower cabin, installations from the 90s"