Northwest Austin 3 Stars Hotels

"Great location and room was large and well appointed. Staff was great! "

"Although the issue was resolved by front desk, its hard to not comment on it. Initially, we booked for a queen studio and were at first impressed with the hotel. Upon very little inspection, meaning- being more aware of surroundings- there were at minimum 5 dead roaches located throughout the room. Simply plain as day out in the open. Imagine the ones we would have found if we attempted to look for them. One near the stove, three spread across the floors, one located slightly under the bed, and one in the bathroom. The front desk upon notice did upgrade our room and offer a fresh pair of sheets as compensation. But the room differences were clear as day. The new room smelled more fresh, lacked roaches on genuine inspection, and for the most part was satisfactory. The previous roach room- did not smell as freshly cleaned. Definitely satisfied with staff, the elevator was out of service at the time- amenities looked well kept and breakfast was fairly good and offered variety each day."

"We were in 122. The shower had a big black mold clump in one corner. The rest of the room was clean and nice! The bed and bedding very comfy. Breakfast was tasty. The lady working the breakfast was rude and let everything run out! It was Sunday 3/29 and at one point the sausage, milk, bacon, eggs, and syrup were all empty! She did not act like she enjoyed her job! "

"good place to stay"

"Great "