Lackenhof am Ötscher 3 Stars Hotels

"The staff of the reception was very kind, attentive, immediate action and ready to help with any question we had. For example at the checkin we asked for an iron and when we went to our room, the iron was there already. The staff during the breakfast was also very nice. The food was good. It is a good location. We were able to go for a nice walk + many facilities nearby. We have already plan to go back to the hotel next year. We hope in the future there will be a little fridge and a kettle...

"Great stay with an attentive owner who made you feel welcome."

"The staff was very friendly, even though our room was not ready after 4pm. They then fixed it within 20+ minutes. In Expedia, it is mentioned that the center of town is 3 minutes away by car, but it is more like 10 minutes. And what is called a "mountain view" is a view on the parking lot."

"Extremely slow check-in process, our room was only ready at 5:30pm, desk service was poor. Our room was not cleaned and towels were not replaced for 2 days. I needed to go down to the reception to ask for toilet paper. Staff has poor English knowledge. Food selection was below our expectations. At dinner, there was no table service for drinks, only a single and slow waitress at the bar with a long queue to get some drinks. Hotel facility was good especially for skiing. In general, great hotel...

"Well, you can sleep there. The food sucks, it was cold and a buffe a 10 year old with an interest with food could outdo xD my mom has works in a resturant for 18 years and i have loved to cook for all of my 27 years i've been alive, and paying 22 euro per person for that is a joke, you even had to pay for coffe, most drinks where allready done and in buttles, i would say the best part of the food was the hot chocolate you hot to breakfast, witch by itself was warm milk and powder. Your 10 year...

"Die Heizung hat nicht funktioniert. Es war eiskalt. FRÜHSTÜCK gab es auch keines"

"The hotel is beautiful, with lots of historic stuff, it really feels ancient, authentic but it is clean. There is a forest around it where you can hike, visit a stream. Beware: the gps coordinates here on hotels.com take you to a cornfield not to the hotel, you have turn left well before it, at the Schloss Ernegg sign in the village under the hill. "

"Good location friendly staff good breakfast "