Verde Valley Wine Trail 2 Stars Hotels

"The breakfast menu was innovative, fresh and excellent, constantly refreshed by cooks and servers. The hotel is fairly new, clean and attractive. There are many nice touches, such as outdoor seating with great views, bathrobes in the rooms, coffee and fresh cookies available at all hours, etc. Our only concern was that there seems to be inadequate cleaning and managerial staff. On the evening of our third night’s stay, we returned to our room at 5:00 PM, to find it not made up. We notified reception and they put in a call to housekeeping. It took another reminder before we were finally able to return to the room at 7:00. We encountered another guest who had the same problem. The receptionist was constantly apologetic and frustrated. She indicated “everyone has gone home.” She worked hard to help us, but there was no manager on duty and only one housekeeping staff available. "