Romantic Hotels in Xihu, Hangzhou

"Accessible to the lakefront, however, quite crowded during the day."

"Nice surroundings but the villa is very cold in winter. We stayed a night in the winter. The villa was extremely cold. We called the front desk; a technician came to check and admit AC is not strong enough and would get a heater for us. But the heater never came and we had to call front desk again for a quilt. Avoid the villas in winters."

"Really great experience! Top notch service! Kudos especially to front desk manager Fanny and breakfast buffet host Brett, whom went above and beyond their duties to accommodate our baby! Brett would reserve our table every morning and get our coffees and baby chair ready without us asking. We really appreciate them both. The only downside to the hotel is the lack of restaurants and shops next door, which makes going out a bit harder. "

"Reception counter staff attitude is very bad and not well trained"

"Close proximity to the West Lake makes it easy to assess. There's no lake view from our room but can go to the gardens for that. Room is well taken care of by the service staff, excellent service. "

"good, but the food (breakfast) is not good, you should to improve it"

"I am a business traveller and stayed in this hotel for 6 days. It is tucked away from the main road so if you reach there by Taxi please ensure you have the hotel address written in Chinese as Taxi drivers cannot understand or speak English. This hotel is mainly frequented by chinese people or Asians so very little English is spoken. I booked an executive room which was clean with LCD TV, Aircon, Workdesk and free open wifi. So was happy with my stay. Breakfast is mainly Chinese cuisine but for...

"The restaurant is very good the have specials and a set menu. The breakfast is very good they have a noodle bar at breakfast the menu is a mix of Chinese and western. There is a tea at one end of the hotel. "