Pocono Resort Conference Center - POCONO MOUNTAINS

2.5 star property
Hotel in White Haven with sauna and conference center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Pocono Resort Conference Center - POCONO MOUNTAINS

Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Property entrance
Premium bedding, desk, iron/ironing board, free WiFi
Coffee service
Reception
Reviews
6.6

Popular amenities

  • Pet friendly
  • PoolPoolPool
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk
  • Parking includedParking includedParking included
The price is P 4,401
Price available on 06/27/2024

Explore the area

Map
35 Hospitality Way, White Haven, PA, 18624
  • Popular LocationSplit Rock Resort Indoor Waterpark9 min drive
  • Popular LocationJack Frost Mountain Resort11 min drive
  • AirportWilkes-Barre, PA (AVP-Scranton Intl.)28 min drive
  • Popular LocationBoulder Field28 min drive

Most relevant reviews

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Room options

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Sofa bed
Premium bedding
2 bedrooms
Private bathroom
Spring water bathtub
  • 55 sq m
  • Sleeps 5
  • 2 King Beds

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Spring water bathtub
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Romantic Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Spring water bathtub
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Sofa bed
Private bathroom
Spring water bathtub
Shower/tub combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Spring water bathtub
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

White Haven

Pocono Resort Conference Center - POCONO MOUNTAINS is located in White Haven. Lehigh Gorge State Park and Nescopeck State Park reflect the area's natural beauty and area attractions include Split Rock Resort Indoor Waterpark and Bear Mountain Butterfly Sanctuary. Looking to enjoy an event or a game while in town? See what's going on at Pocono Raceway. With kayaking and rafting nearby, you'll find plenty of adventures in the water.

What's nearby

  • Hickory Run State Park - 3 min drive
  • Split Rock Resort Indoor Waterpark - 9 min drive
  • Jack Frost Mountain Resort - 11 min drive
  • Big Boulder Ski Area - 17 min drive
  • Boulder Field - 28 min drive

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 29 min drive

Restaurants

  • Hickory Run Plaza Restaurant - 6 min drive
  • McDonald's - 16 min walk
  • Burger King - 11 min drive
  • IHOP - 6 min drive
  • Dunkin' - 9 min drive

About this property

Pocono Resort Conference Center - POCONO MOUNTAINS

Property highlights
You can look forward to a playground, laundry facilities, and a conference center at Pocono Resort Conference Center - POCONO MOUNTAINS. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking
  • Extended parking, express check-out, and smoke-free premises
  • A vending machine, charcoal grills, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 140 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with spring water tubs and free toiletries
  • Flat-screen TVs with premium channels
  • On-request microwaves, coffee/tea makers, and heating

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Onsite parking includes off-street options

Things to do

  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Playground
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (7,750 square feet of space)

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from April 27 2024 to May 11 2024 (dates subject to change):
  • Sauna
  • Swimming pool
The property will be renovating from May 1 2024 to July 1 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Sauna
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a one-time cleaning fee of USD 25 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00
  • Rollaway bed fee: USD 20.0 per day
  • Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Pocono Resort Conference Center - POCONO MOUNTAINS Hotel
Quality Inn Pocono Resort Lake Harmony
Quality Pocono
Quality Pocono Lake Harmony
Pocono Resort Lake Harmony
Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

Frequently asked questions

Does Pocono Resort Conference Center - POCONO MOUNTAINS have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM. The pool will be unavailable from April 27 2024 to May 11 2024 (dates subject to change). The property will be renovating the pool from May 1 2024 to July 1 2024 (completion date subject to change).

How much does it cost to stay at Pocono Resort Conference Center - POCONO MOUNTAINS?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Pocono Resort Conference Center - POCONO MOUNTAINS on Jun 27, 2024 start from P 4,401.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pocono Resort Conference Center - POCONO MOUNTAINS pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 25 per pet, per night. A cleaning fee of USD 25 also applies. Service animals are exempt from fees.

How much is parking at Pocono Resort Conference Center - POCONO MOUNTAINS?

Self parking is free at this property.

What time is check-in at Pocono Resort Conference Center - POCONO MOUNTAINS?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Pocono Resort Conference Center - POCONO MOUNTAINS?

Check-out is at 11 AM. Late check-out is available for USD 20.00.

Where is Pocono Resort Conference Center - POCONO MOUNTAINS located?

Situated in White Haven, this hotel is within 6 mi (10 km) of Hickory Run State Park, Lehigh River, and White Haven South Trailhead. White Haven North Trailhead and Jack Frost Mountain Resort are also within 6 mi (10 km).

Pocono Resort Conference Center - POCONO MOUNTAINS Reviews

Reviews

6.6
Rating 10 - Excellent. 172 out of 770 reviews" "
Rating 8 - Good. 204 out of 770 reviews" "
Rating 6 - Okay. 190 out of 770 reviews" "
Rating 4 - Poor. 66 out of 770 reviews" "
Rating 2 - Terrible. 138 out of 770 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Darrick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first negative review I have ever left. This was clearly once a big bustling resort center. But it likely went under and they sold it. Now some family is running it bare bones, but keeping up all the old pictures of when it was thriving, making it look like it is still nice online. The property looked abandoned when we arrived, weeds everywhere, overgrown, limited signage, and no cars in parking lot. The end where we stayed has like 4 floors and the upper three looked wrecked from the windows. The whole building had a 4/10 cigarette smoke smell. The pool had a "temporarily closed" sign, but had clearly been closed for a long time. It seemed obvious they did not intend to fix it. Various areas were in disrepair, including exposed wiring We we're unhappy, primarily because of the pool being shut down and the cigarette smell. So we asked for our money back, and were told no and give the run around. I probably could have gotten my money back if I got really angry and raged at the man at the counter, but I just don't think that is kind or acceptable, so I decided to leave this review instead. Would highly recommend against staying here.
Stayed 2 nights in May 2024

2/10 Terrible

Jacob

Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Abdul

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room toilet wouldn’t flush they moved me to second room and it smelled like urine& the water wasn’t working. I tried get my money back and staff couldn’t call any managers. 3 other people that was there had similar issues! I thought I was in the twilight zone! Expedia relocated me to best western 11 mins away! This place needs to be shut down and fined! Expedia tried calling front desk while I was standing right there and the staff ignored the call right in front of my face. It was unreal! The place look like a scene from zombie apocalypse movies. Please someone shut this place down!!!!
Stayed 1 night in May 2024

10/10 Excellent

Jacob

Stayed 1 night in Apr 2024

4/10 Poor

Justin

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The people were nice, but it's a very old hotel that hasn't been updated probably since the 1990s. The pool and the restaurant looked like they hadn't been open in weeks (months?). But when you don't have working wireless, you can't score higher than 2 stars, especially when that's advertised. The hot water was minimal as well.
Stayed 1 night in Apr 2024

2/10 Terrible

Carol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First, the only reason I booked this stay was because close to sold out resort we were going to next day. Advertising an indoor heated pool which was not true. The heater broken, wish I knew that to start. Next, none of the outlets worked. Lamps w no light bulbs. Remote didn't work. No simple toiletries like conditioner. Calling front desk was pointless.
Stayed 1 night in Feb 2024

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not get away often and it was my birthday so we decided to go for a 2 night stay the conference center was close to things we wanted to do we picked it for the indoor pool however the pool water had a green tint and the pool floor was dirty you could smell the chlorine which is not a good thing. It snowed the day before we got there and the first night they never cleared the walkways so it was difficult getting to the room I also had to wonder around to find towels as no one answered the front desk phone so overall the hotel was not worth the money and when we got there we upgraded to the jacuzzi tub room so we spent even more to get less not happy and would not recommend this place to anyone else. I would also like to note I am a pool CPO for the state of NJ
Stayed 2 nights in Feb 2024

2/10 Terrible

Suleika

Disliked: Cleanliness, staff & service, property conditions & facilities
The place is dirty, and it smells horrible. The pool is not clean and had water dripping from the roof! It has a horrible smell and the bathroom was moldy. The rugs look like they have not been clean in years. We did not have any towels in the room when we got there. Also, the water from the sink and shower looked yellowish. I do not recommend. The owners should invest money into this place and do a make over because it is definetly not what the pictures shows, SPECIALLY the pool area! At ALL!!!
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run as fast as you can
Don’t stay here. It’s a skeevy and customers are a little suspect. Very rundown, bathroom was nasty.
Stayed 1 night in Feb 2024

2/10 Terrible

Johanny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024