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HOTEL MYSTAYS Ueno East

3.0 star property
Comfortable Tokyo hotel in Taito with 24-hour front desk

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June 2024

HOTEL MYSTAYS Ueno East

Photo gallery for HOTEL MYSTAYS Ueno East

Reception
Exterior
Premium bedding, down comforters, desk, blackout drapes
Breakfast served
Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Overview of HOTEL MYSTAYS Ueno East

Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
5-5-6 Higashiueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Popular LocationUeno Park11 min walk
  • Popular LocationSensō-ji Temple19 min walk
  • Popular LocationTokyo Skytree3 min drive
  • AirportTokyo (NRT-Narita Intl.)64 min drive
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Room options

View all photos for Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
Bidet
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
Bidet
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
Bidet
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Semi Double, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
Bidet
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
Bidet
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
Bidet
  • 28 sq m
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
Bidet
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
Bidet
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
Bidet
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
Bidet
  • 28 sq m
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
Bidet
  • 21.0 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Queen, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Queen, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Hair dryer
Bidet
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Queen Room

Premium bedding, down comforters, desk, blackout drapes

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Room

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance
Ueno Hotel
Free WiFi
Air conditioning
Breakfast available
Laundry
8.0 out of 10, Very Good, (1002)
The price is P 3,079
per night
May 6 - May 7
Ueno Hotel

About the neighborhood

Tokyo

HOTEL MYSTAYS Ueno East is located in Taito, a neighborhood in Tokyo, and is near a metro station. Sensō-ji Temple and Tokyo Imperial Palace are notable landmarks, and some of the area's popular attractions include Ueno Zoo and Shinjuku Gyoen National Garden. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or Nippon Budokan.
Visit our Tokyo travel guideOpens in a new window

What's nearby

  • Ueno Park - 11 min walk
  • Ueno Zoo - 13 min walk
  • Sensō-ji Temple - 19 min walk
  • Tokyo Skytree - 3 min drive
  • Tokyo Dome - 5 min drive

Getting around

  • Inaricho Station - 3 min walk
  • Keisei-Ueno Station - 12 min walk
  • Narita Intl. Airport (NRT) - 65 min drive

Restaurants

  • マクドナルド - 3 min walk
  • すき家 - 2 min walk
  • ハリマ・ケバブ・ビリヤニ - 3 min walk
  • 日高屋稲荷町店 - 3 min walk
  • 吉野家 - 3 min walk

About this property

HOTEL MYSTAYS Ueno East

Hotel near Sensō-ji Temple
Close to Ueno Park and Ueno Zoo, HOTEL MYSTAYS Ueno East provides dry cleaning/laundry services, a restaurant, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Breakfast (surcharge), self parking (surcharge), and a vending machine
  • An elevator, a 24-hour front desk, and luggage storage
  • A front-desk safe, smoke-free premises, and multilingual staff
  • Guest reviews speak well of the helpful staff, overall condition, and walkable location
Room features
All 150 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi. Guest reviews speak well of the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • LED TVs with satellite channels
  • Refrigerators, coffee/tea makers, and desks

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,600 per night)
  • Limited onsite parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 9:30 AM for a fee: JPY 1,000 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • 朝食レストラン

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LED TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1000 for adults and JPY 1000 for children
  • Covered self parking fee: JPY 1600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chisun
Chisun Hotel
Chisun Hotel Ueno
Chisun Ueno
Chisun Ueno Hotel
Hotel Chisun
Hotel Chisun Ueno
Ueno Chisun Hotel
Chisun Hotel Taito
Chisun Hotel Ueno Tokyo, Japan
Hotel UENO EAST
Hotel Ueno East Tokyo, Japan
HOTEL MYSTAYS
MYSTAYS Ueno East
MYSTAYS
HOTEL MYSTAYS Ueno East Tokyo Japan
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East
Hotel HOTEL MYSTAYS Ueno East Tokyo
Tokyo HOTEL MYSTAYS Ueno East Hotel
Hotel HOTEL MYSTAYS Ueno East
Hotel UENO EAST
Chisun Hotel Ueno
HOTEL MYSTAYS Ueno East Hotel
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Hotel Tokyo

Frequently asked questions

Is HOTEL MYSTAYS Ueno East pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at HOTEL MYSTAYS Ueno East?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Ueno East on May 7, 2024 start from P 2,571.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL MYSTAYS Ueno East?

Self parking is available for JPY 1600 per night. Limited spots are available.

What time is check-in at HOTEL MYSTAYS Ueno East?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at HOTEL MYSTAYS Ueno East?

Check-out is at 11 AM.

Where is HOTEL MYSTAYS Ueno East located?

Located in Taito, this hotel is within a 15-minute walk of Kitchen Town, Ueno Park, and Ueno Zoo. Sensō-ji Temple and University of Tokyo are also within 1 mi (2 km). Inaricho Station is only a 3-minute walk and Shin-okachimachi Station is 8 minutes.

HOTEL MYSTAYS Ueno East Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 304 out of 1001 reviews" "
Rating 8 - Good. 472 out of 1001 reviews" "
Rating 6 - Okay. 159 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was way too hot/ uncomfortable , no AC.
Stayed 3 nights in Apr 2024

6/10 Okay

marni, ottawa

Liked: Cleanliness, staff & service
Staff were very welcoming and got us checked in quickly. Downfall was there was no AC. It was 25 degrees Celsius both days we were there and it was hot! We had to sleep with the window open to try and sleep and it was loud first thing in the morning. Beds were very hard. Overall great location and average room.
Stayed 2 nights in Apr 2024

8/10 Good

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s important to me to have a 24/7 front desk especially in a foreign country.
Stayed 11 nights in Mar 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

2/10 Terrible

Daisuke

Business traveler
Disliked: Cleanliness, property conditions & facilities
Humidifier and toilet were moldy. No heater during the winter.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Not for people with disabilities
Not a good hotel for people with a walking/standing disability. There are no ramps or railings at the entrance. Infact, there are stairs without any railings and poor night time lighting. So if you have a walking impediment or require a wheelchair, then this is not the hotel to book. Air ventilation is poor so the room, during the winter, is very stuffy. They provide a humidifier/air purifier machine but it wasn't all that helpful. Crack open a window to let some fresh air in but if you're staying in the winter then make sure to keep your body and head warm at night. It was very cold since there's no thermostat for the rooms. They have a central air conditioner that runs but it was not working during the first 2 days of our stay. The elevator closes quickly so watch out for that. The front desk people were polite and nice. There were room/stay amenities at the lobby (e.g. toothpaste and toothbrushes, wash clothes, etc.). The room has very good shampoo, conditioner, and body wash. The rooms with single beds were very small; they are only big enough for 1 person...maybe 2 people of smaller statures. I recommend booking the rooms with 2 beds if you want a normal sized room. The bathtub (at least the one in our single bed room) had, what feels like, a very flimsy bottom. I felt like I would break it if I stayed in the tub too long. The height between the floor to ceiling in the bathroom is shorter and you have to step over a small wall to get into the bathroom.
Stayed 7 nights in Dec 2023

8/10 Good

Yuen Ping

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, room had everything we needed and staff were very helpful and friendly.
Stayed 4 nights in Nov 2023

10/10 Excellent

Carlo, New York

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Practically everything about this property was good. One thing that can be improved is the poor wifi— it has been a consistent complaint of guests. The property should do something about it.
Stayed 6 nights in Dec 2023

4/10 Poor

Lewis Raymond

Traveled with partner
Disliked: Cleanliness
Quite a bit smaller than planned. Hard for two travellers. Also had some mould and stains in the bathroom area.
Stayed 13 nights in Nov 2023